Questions & Answers

Q: QuestionDoes the SM-N986UZNAXAA support dual SIM?

Asked 5 years ago by NazT.

Q: QuestionDoes this version support E-SIM and if yes will it work in conjunction with the physical one supporting two numbers?

Asked 5 years ago by Michalis.

This question was asked about the related product: Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic White

Q: QuestionI just ordered an Unlocked version to be activated on Verizon. Will Samsung send me out a new 5g sim or will I have to get one at a Verizon store?

Asked 5 years ago by hoosierbeaches.

This question was asked about the related product: Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

• A:Answer You would usually get it from the carrier you want, for example I used the MetroPCS SIM card from my previous phone and activated it for this phone with them. if you don't have a SIM card then you definitely need to get one from Verizon.

  Answered 5 years ago by ChrisL

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Q: Questionwhere made

Asked 5 years ago by aaas.

• A:Answer This phone is manufactured in Vietnam.

  Answered 5 years ago by Dreemer1961

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Q: QuestionWhen will the Samsung Note s20 Ultra 512GB of internal storage be available in Mystic Bronze (not black)? Can I pre-order the 512 GB before August 21st to qualify for the Samsung credit of $150, though not received until available?

Asked 5 years ago by Herb.

Q: QuestionWill an unlocked S20 be compatible with CDMA network.

Asked 5 years ago by T.

• A:Answer its only cdma compatible

  Answered 5 years ago by Wesx

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Q: QuestionWill you have the 256gb version or even the 512 gb on mystic bronze?, also wanted to know if all color versions have the matte texture?

Asked 5 years ago by MEMO.

Q: QuestionHow much do I get for a note 8 trade in towards the note 20?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

• A:Answer I just checked: $250 on the Ultra 5G but you have to visit a store for the trade-in assessment vs doing it on-line.

  Answered 5 years ago by Pauly1

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Q: QuestionI just pre-ordered the New samsung note 20 Ultra 5g ...I want to know if the package comes with the Super charger like the Note 10+?

Asked 5 years ago by Omar.

This question was asked about the related product: Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic White

• A:Answer Yes it does come with charger

  Answered 5 years ago by Babyjean100

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Q: QuestionDoes the *unlocked* Note20 Ultra 5G support ALL three - low, middle, and high - T-Mobile 5G bands?

Asked 5 years ago by NotTrump.

Q: QuestionNote 20 unlocked version work on sprint network?

Asked 5 years ago by pat.

This question was asked about the related product: Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

• A:Answer Hi Pat! Thank you for reaching out to us, and interested in whether the Galaxy Note20 Ultra (Unlocked) works with Sprint. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144349321 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
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Q: Questionhow much i get for a sansung galaxy note 10 plus unlocked?

Asked 5 years ago by ntvcuba.

This question was asked about the related product: Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

• A:Answer $650 if trading it towards an unlocked note 20. $700 if doing a carrier activation with the trade in.

  Answered 5 years ago by Daendgame

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Q: Questionhow much i get for a sansung galaxy 7 unlocked?

Asked 5 years ago by Card.

This question was asked about the related product: Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

• A:Answer I think not more than $ 50 if the old device is in moderate condition but hope less than $ 50.

  Answered 5 years ago by FahimR

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Q: QuestionWhen do we get the 150 Samsung Credit? I would like to order the Samsung buds live and use the credit towards that.

Asked 5 years ago by Pepe.

• A:Answer After you get the device, you can download and open the Shop Samsung app and register your device under the promotional offer.

  Answered 5 years ago by Rydah

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Q: Question1. CAMERA PIXEL ? 2. ZOOMING ?

Asked 5 years ago by FM.

• A:Answer 50x zoom. 108mp

  Answered 4 years ago by David

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Q: QuestionThe note 20 ultra is brand new phone ? And it’s come with original packaging unopened…

Asked 1 month ago by Praveen.

This question was asked about the related product: Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Bronze

• A:Answer Hi Praveen, thank you for asking us your question about the Samsung Galaxy Note20 Ultra 5G. Yes, the advertised Galaxy Note20 Ultra box includes: Samsung Galaxy Note20 Ultra with 128GB Memory Cell Phone (Unlocked), Data cable (Type C to Type C), Ejection pin, and Travel adapter (25W). This device includes a 12-month warranty for manufacturing defects in materials and workmanship. If you have any other questions for us, please feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionWill the US purchased Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) work on a GSM network in Iceland with an Icelandic SIM card?

Asked 4 years ago by Hrafn.

• A:Answer It should. This is what being unlocked means. Not locked to any carrier.

  Answered 4 years ago by GilCR

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Q: QuestionAre these new phones or are they referbs?

Asked 5 years ago by DAVE.

• A:Answer These are absolutely phones. I've had mine a week or two now and I have to say that it is the best cell phone I've ever owned

  Answered 5 years ago by AwesomeVerified Purchase

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Q: QuestionDoes this phone come with a 1year warranty when purchased with Best Buy?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black

• A:Answer Yes

  Answered 4 years ago by AnonymousVerified Purchase

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