Questions & Answers

121 Questions & 110 Answers
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  • Question
    Does it come brand new from best buy, unopened box   (5 Answers)

    Answers
    • Best 
      Answer

      No, Verified with AT&T that this phone was previously activated!

      By Anonymous November 18, 2015.

    • Question
      Will this phone work with TracFone BYOP Program?   (1 Answer)

      Answers
      • Best 
        Answer

        Yes, this is an unlocked phone and will work with all carriers.

        By CommunityAnswer October 12, 2015.

      • Question
        samsung says that the galaxy s5 is water/dust resistant, but in your specifications it says otherwise. is this one just not water resistant?   (1 Answer)

        By Anonymous March 29, 2015.

        Answers
        • Best 
          Answer

          The Samsung Galaxy S5 has the same IP67 certification as the Samsung Galaxy S4 Active, which means according to the IP rating scale it is completely dust-proof and can be submerged underwater up to 1 metre depth for 30 minutes. The new perforated design plastic back and USB port at the bottom are both rubber sealed to make this possible. What is an IP rating? IP stands for Ingress Protection and is essentially a rating system developed by the International Electrotechnical Commission or the IEC. The system is now being used to classify different degrees of protection against intrusion or immersion. In other words, when Samsung, Sony or anyone else claims something is ‘waterproof’ or dustproof’ the IP rating will tell you how well it can guard against dust or water from damaging your expensive investment. The IP rating is usually followed by two digits. The first indicates the level of dust-resistance, the second water resistance. Dust-resistance levels go from 0 up to 6 while water-resistance goes from 0 to 9. The higher up the scale, the better the smartphone or tablet is at offering protection. So if you have a smartphone that is IP68 certified, that means it’s fully dust-proof and water-resistant, although usually to a certain depth and for a certain amount of time for the latter. Read more at http://www.trustedreviews.com/opinions/waterproof-phones-ip-ratings-explained#qRz1dFIEtgigg4rr.99

          By Anonymous August 6, 2015.

        • Question
          Is this phone unlocked internationally i.e. will work with any GSM carrier in world and does it come with international 1 yr warranty?   (2 Answers)

          By Anonymous April 29, 2015.

          Answers
          • Best 
            Answer

            Yes it is unlocked and will work with any GSM carrier. It comes with Samsung Limited warranty. Check the web to read the warranty terms.

            By Brescia February 29, 2016.

          • Question
            Is it original Samsung product? Is it unopened box and refurbished.   (1 Answer)

            I like to know is it unopened ,refurbished and original Samsung product?

            By Frnaklin January 5, 2016.

            Answers
            • Best 
              Answer

              This is an original unopened Samsung cell phone.

              By CommunityAnswer January 5, 2016.

            • Question
              Does this phone work with Metro PCS?   (2 Answers)

              Answers
            • Question
              Has the phone been previously opened or not? Some answers say it's new, some say it's used. Which is it?   (2 Answers)

              Answers
            • Question
              what is the warranty on this phone?   (2 Answers)

              By brij April 25, 2016.

              Answers
              • Best 
                Answer

                According to the description: This device is not warrantied through the manufacturer. This device has a limited 1 year warranty provided by CCR Warranty. To obtain technical or warranty assistance, please contact CCR Warranty at 866-579-8436.

                By Chwrd May 5, 2016.

              • Question
                does this phone come with a one year U.S. manufacturer's warranty?   (2 Answers)

                Answers
                • Best 
                  Answer

                  yes

                  By Karen March 20, 2015.

                • Question
                  Does this phone work with boost mobile?   (1 Answer)

                  Answers
                  • Best 
                    Answer

                    Yes, this can be used with Boost Mobile.

                    By CommunityAnswer May 28, 2017.

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