Questions & Answers

Q: QuestionDoes the unlocked phone work with AT&T pre pay

Asked 5 years ago by Kneecapunk.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism Prism - Black

• A:Answer Yes cause it’s unlocked, but if you have Att or Sprint or Verizon you can just activate the phone there plus you save between $50 to $100 example unlocked cost $695 I. Total not unlocked it goes for $549

  Answered 5 years ago by KingZoe

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Q: QuestionHow do I make an appointment?

Asked 5 years ago by Cc.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism Prism - Black

• A:Answer Call 'em!

  Answered 5 years ago by ArtisteVerified Purchase

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Q: QuestionWill this unlocked phone work with straight talk service ?

Asked 5 years ago by Yodels.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism Prism - Black

• A:Answer I think so!! you just have to call your phone company to let them know and they send you a card so you can activate it

  Answered 5 years ago by AlexVerified Purchase

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Q: QuestionCan this phone be used by a prepaid account

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) - Prism Blue

• A:Answer Only if you purchase it unlocked it will work on prepaid. In make sure your prepaid sends you a new sim card

  Answered 5 years ago by KingZoe

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Q: QuestionCan an unlocked Samsung S10 be activated on Spectrum Mobile? Spectrum utilizes Verizon's CDMA network in my area. I believe that it should work, but wanted to confirm.

Asked 5 years ago by Ken.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism Prism - Black

• A:Answer I am on t-mobile but my understanding is that it will work with any carrier.

  Answered 5 years ago by JoJoVerified Purchase

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Q: QuestionIs this phone new?

Asked 5 years ago by Lenell.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone (Unlocked) Prism - Black

• A:Answer Yes, it is new.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat is the manufacturer's warranty period? I cannot find it listed here or on Samsung's website.

Asked 5 years ago by hershpersh.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism Prism - Black

• A:Answer Hello hershpersh, thanks for reaching out! Samsung phones come with a one year manufacturer's warranty. Please follow this link (https://www.samsung.com/us/support/owners/product/galaxy-s10-unlocked) to learn more about the warranty. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionI currently have the S7 with Sprint (no contract), I want to switch to Verizon but not until the end of current billing period with carrier. Can I use the this phone with Sprint and then switch? How long do you have before you have to activate phone?

Asked 5 years ago by CLD.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism - White

Q: Questionis there a warranty on this? from Best buy? Thanks

Asked 5 years ago by Sirwin.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism Prism - Black

• A:Answer There may be an option to purchase a warranty, other than the manufacturer's warranty, from Best Buy. I do not believe Best Buy offers a warranty backed by them at no cost...other than a return with restocking fee within a specific time frame. You would need to contact Best Buy personnel if you are interested in a Best Buy warranty.

  Answered 5 years ago by LindaVSVerified Purchase

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Q: QuestionDOES THIS PHONE SUPPORT TWO SIM CARDS. I DON'T WANT TO CARRY TO PHONES.

Asked 5 years ago by SERGIO.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism Prism - Black

• A:Answer Yes its dual sim.

  Answered 5 years ago by GamewizdwarfVerified Purchase

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Q: QuestionWhat is the protection plan on the unlocked s10 Samsung Galaxy from manufacturer

Asked 5 years ago by Lena.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism Prism - Black

• A:Answer Hello Lena, thanks for reaching out! Please follow this link (https://www.samsung.com/us/support/owners/product/galaxy-s10-unlocked) to learn more about the warranty. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionIf I buy this phone and activate it today will my old phone still work until I get my information transferred over to the new phone?

Asked 5 years ago by Eric.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism Prism - Black

• A:Answer Yes the only thing you can't do is make phone calls

  Answered 5 years ago by ringdoorbellVerified Purchase

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Q: QuestionIs this unlocked S10 compatible with Spectrum Mobile ? They offer the S10 in their plans but the price is considerably higher.

Asked 5 years ago by gbfab.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism Prism - Black

Q: QuestionWill this model support a second usable sim card in the SD card slot?

Asked 5 years ago by TTCC.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism Prism - Black

• A:Answer No.

  Answered 5 years ago by Valueminded

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Q: QuestionWill this unlocked phone work in Brazil

Asked 5 years ago by Jeffc.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism Prism - Black

• A:Answer As far ad I know yes. I have personally conversed with fellow chaps in the UK, and my mum in Nicaragua. Hopefully that information finds you with you unfortunately I cannot confirm or verify that it’s operational in Brazil but as far as Nicaragua so the regions in the UK Fully operating system.

  Answered 5 years ago by MaddBasher84Verified Purchase

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Q: QuestionCan I get 6 months with $0 interest

Asked 5 years ago by BevE.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone (Unlocked) - Flamingo Pink

Q: QuestionWhat are the dimensions?

Asked 5 years ago by BevE.

This question was asked about the related product: Samsung - Galaxy S10 with 512GB Memory Cell Phone (Unlocked) - Flamingo Pink

• A:Answer Hello BevE, thanks for asking! The main display size is 155.1mm (6.1" full rectangle) / 151.7mm (6.0" rounded corners). ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionIs "Black" same as Ceramic Black? I heard that Ceramic color weigh 20g more than Prism color. so I wonder if just "Black" is same as Ceramic Black.

Asked 6 years ago by Jay.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism Prism - Black

• A:Answer Hello Jay, thanks for reaching out! There is a difference between the color options. The prismatic options are available for the Galaxy S10 and the Galaxy S10+. The ceramic options are only available for the Galaxy S10+. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionIs it water proof? I'm on a pre paid Verizon plan, if I bought this outright could I still use my prepaid?

Asked 6 years ago by Haley.

This question was asked about the related product: Samsung - Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism - White