A:AnswerThanks for the inquiry, Billy. We see that you've shown interest in the Galaxy S24 Ultra. The Galaxy S24 Series comes with a USB-C to USB-C cable, a SIM ejector tool, and a quick start guide in the box. Samsung smartphones come with a USB Type-C data cable, but they do not come with earphones or a charger plug in the box because we want to minimize the impact our products have on the environment. If you have any further questions, please reach out to us at Support. -Kelvin
A:AnswerYou don't necessarily need a Sim. You can use the internal "E-sim" built-in. If you choose. Also if you use both the "E-sim" & the added "Sim" card you can have 2 sim phone numbers such as you having a personal phone number & a business number.
A:AnswerGreetings Me, thank you for finding the unobstructed time out of your bustling day to ask us your questions about the Samsung Galaxy S24 Ultra. The Live Translate features supports Chinese (simplified), English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai, and Vietnamese. You can download additional language packs and/or delete those that are unused from your device as you see fit. Let us know if you have any additional questions for us by contacting Samsung Support at your leisure. Thanks for choosing Samsung. - Debra
A:AnswerAloha Raul, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S24 Ultra. No, the Galaxy S24 Ultra does not have expandable storage options. However, the Galaxy S24 Ultra is available in 3 storage options: 256GB, 512GB, and 1TB with a 12GB RAM. If you would like additional storage options for your device, you have the choice of using cloud-based options like Samsung Cloud, Google Drive, and Microsoft OneDrive to store your content. For more information, check out "Manage storage on your Samsung Galaxy phone." If you would like any further assistance or if you have any other questions for us, feel free to contact Samsung Support. Thank you for being a staunch Samsung customer. - Debra
A:AnswerNo, you can't. The IMEI number is specific to each phone. If Best Buy were to check one for you and provide its number, they'd be giving critical SIM setup information on someone else's phone to you. You certainly wouldn't want that, would you?
A:AnswerHi there Nana60, we appreciate you reaching out to us with your question about the new Samsung Galaxy S24 Ultra. This device is absolutely a touch screen and has the S Pen in the device with additional functionality with the display. The biggest difference from the Samsung Galaxy S23 Ultra to the Galaxy S24 Ultra is the features of Galaxy AI. These features such as live translate, generative edit, and note assist along with others help streamline so many aspects of the daily life of many of our customers, and help them be more connected with the world and help customers better communicate. Thank you for being a Samsung customer. -Elizabeth
