Questions & Answers

Q: QuestionWhat is the advantage of the S25 over a S23, if any? We have two of the S23s and they seem to be fine. I am NOT interested in any flip or fold phones.

Asked 2 days ago by tom.

Q: QuestionWhich Samsung cell phones are compatible with the Consumer Cellular carrier? Can your associates help me set up my phone with Consumer Cellular in your store?

Asked 2 days ago by Subaru.

Q: QuestionIs this phone compatible with Optimum cell phone service?

Asked 3 days ago by Bebe.

• A:Answer Howdy Bebe, thank you for asking us your question about the Samsung Galaxy S25 FE. The advertised unlocked Galaxy S25 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions for us, please feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 2 days ago by Samsung

  
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Q: QuestionHow can I connect wired headphones to this phone?

Asked 6 days ago by Mickey.

Q: QuestionDo you sell U.S. or international versions of your samsung phones?

Asked 6 days ago by Anonymous.

Q: Questionis this a new or used phone

Asked 1 week ago by abe.

• A:Answer Good day Abe, thank you for asking us your question about the Samsung Galaxy S25 FE. Yes, the advertised Galaxy S25 FE is a new device. If you think of additional questions, please feel free to contact Support at your leisure. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 week ago by Samsung

  
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Q: QuestionHow many updates does this phone have

Asked 1 week ago by Anonymous.

• A:Answer Howdy, thank you for asking us your question about the Samsung Galaxy S25 FE. As of January 2024, we have extended our security update support for Samsung Galaxy devices by up to 7 years, to help our users enjoy the latest Galaxy experiences longer and securely. If you have additional questions, feel free to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 1 week ago by Samsung

  
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Q: QuestionHow many updates does this phone have?

Asked 1 week ago by Anonymous.

• A:Answer Good day, thank you for asking your question about the Samsung Galaxy S25 FE. As of January 2024, we have extended our security update support for Samsung Galaxy devices by up to 7 years, to help our users enjoy the latest Galaxy experiences longer and securely. If you have additional questions, feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 1 week ago by Samsung

  
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Q: QuestionI am wanting to get a new android for my husband for Christmas, but he uses Straight Talk.. would this phone work for that since its "unlocked". I am an iPhone/Verizon user so this is all super confusing for me.

Asked 1 week ago by Tristan.

• A:Answer Hey there Tristan, thank you for taking the time to ask us your question about the Samsung Galaxy S25 FE. The advertised unlocked Galaxy S25 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach out to Support if you think of additional questions you may have for us. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 week ago by Samsung

  
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Q: QuestionDoes it have anything for cooling battery?

Asked 1 week ago by Anonymous.

• A:Answer Hello, thanks for taking the time to ask us your question about the Samsung Galaxy S25 FE. The S25 FE features an ample vapor chamber cooling system which was designed to dissipate heat more effectively while improving sustained performance. If you think of any other questions, feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 1 week ago by Samsung

  
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Q: QuestionIs this a GSM unlocked phone? my carrier runs on GSM network

Asked 1 week ago by Kevin.

• A:Answer Hi there Kevin, thanks for taking the time to ask us your question about the Samsung Galaxy S25 FE. The advertised unlocked Galaxy S25 FE works well with the following networks: 2G GSM - GSM850, GSM900, DCS1800, PCS1900; 3G UMTS - B1(2100), B2(1900), B4(AWS), B5(850), B8(900); 4G FDD LTE - B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B14(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B29(700), B30(2300), B66(AWS-3), B71(600); 4G TDD LTE - B38(2600), B39(1900), B40(2300), B41(2500), B48(3600); 5G FDD Sub6 - N1(2100), N2(1900), N5(850), N7(2600), N25(1900), N28(700), N66(AWS-3), N71(600); 5G TDD Sub6 - N41(2500), N77(3700), N78(3500); 5G TDD mmWave; N257(28GHz), N258(26GHz), N260(39GHz), N261(28GHz). If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a dedicated Samsung customer. - Debra

  Answered 1 week ago by Samsung

  
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Q: QuestionIt says dual sim. Does this mean that it supports two physical sims or one sim plus esim? Either way, does it support them both active at the same time?

Asked 2 weeks ago by GuendalinUS.

• A:Answer it means , 2 physical sims

  Answered 2 weeks ago by Anonymous

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Q: QuestionPre-owned or refurbished. Which is better

Asked 1 month ago by Anonymous.

• A:Answer I never purchase pre-owned

  Answered 1 month ago by Anonymous

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Q: QuestionCan I use an Australian and a US SIM in the phone?

Asked 1 month ago by Joey.

Q: QuestionI have a bestbuy card. How i can avail the financing.

Asked 2 months ago by Ryan.