Questions & Answers

Q: QuestionDo you do price match with Samsung.com on black friday?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer NO

  Answered 3 weeks ago by SondraF

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Q: Questionis this phone new or open box?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer New

  Answered 1 month ago by NewJerseyVerified Purchase

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Q: QuestionUsing the comparison option, it says the con of this phone is app compatibility. What does it mean by that?

Asked 1 month ago by Adriana.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer I only found one app compatibile issue transferring from oneplus, "notes"...understandble seperate code different manufacturer but all from google play transfer no issues

  Answered 2 weeks ago by CentralPAVerified Purchase

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Q: QuestionHello! I want to upgrade my cell phone, so I'm looking for a Samsung Galaxy S25 Ultra with 512GB of storage that works with Cricket. Do you have any models of this version that would work with Cricket? Darwin.

Asked 1 month ago by DarwinR.

• A:Answer Hi i am using a s25 ultra with Cricket with no problems just make sure you buy the unlocked version an you will be ok hope this is helpful to you.

  Answered 3 weeks ago by THEPROPHECY

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Q: QuestionCan I use this phone in any other countries?

Asked 1 month ago by Sailor.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Unlocked models are easier to be used, make sure the county you are traveling to or purchasing for supports the local network bands, enable roaming, and consider local SIM cards or eSIMs to avoid high charges

  Answered 2 weeks ago by CentralPA

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Q: QuestionMy Carrier is Metro by T Mobil. Can I continue with them?

Asked 1 month ago by Millie.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Hello Millie, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you think of any other questions for us or if you would like any further assistance, please do not hesitate to contact Support. Thanks for choosing Samsung! - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIf I already have a phone line, can I just buy the phone and insert the Sim card from my old phone

Asked 1 month ago by Anonymous.

• A:Answer As long as you buy your new phone unlocked you can add any phone service provider of your choice

  Answered 1 month ago by Roth2

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Q: QuestionDoes this galaxy s25 elite work with xfinity

Asked 1 month ago by Tuffguy66.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Howdy Tuffguy66, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to contact Support if you have additional questions. Thanks for being a valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIs it unlocked for carriers in other country like India?

Asked 1 month ago by AD.

• A:Answer Good day AD, thanks for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. It works well with the following networks: 2G GSM - GSM850, GSM900, DCS1800, PCS1900; 3G UMTS - B1(2100), B2(1900), B4(AWS), B5(850), B8(900); 4G FDD LTE - B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B14(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B29(700), B30(2300), B66(AWS-3), B71(600); 4G TDD LTE - B38(2600), B39(1900), B40(2300), B41(2500), B48(3600); 5G FDD Sub6 - N1(2100), N2(1900), N5(850), N7(2600), N25(1900), N28(700), N66(AWS-3), N71(600); 5G TDD Sub6 - N41(2500), N77(3700), N78(3500); 5G TDD mmWave - N257(28GHz), N258(26GHz), N260(39GHz), N261(28GHz). Please feel free to contact a compatible carrier to inquire if this device would be functional while in India. Thanks for choosing Samsung! - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes the Samsung Galaxy S25 ultra have a place to install a sd memory card?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Hello there, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. No, the Galaxy S25 Series does not support expandable storage. Check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn about your storage options available on this device. Let us know if you have additional questions by reaching out to Support. Thanks for being a dedicated Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionCan you add a memory card?

Asked 2 months ago by UPNORTH.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Aloha UPNORTH, thanks for asking us your question about the Samsung Galaxy S25 Ultra. No, the Galaxy S25 Series does not support expandable storage. However, cloud based storage options are available to ensure that your content remains safe from prying eyes. Feel free to check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn more. Please reach back out to Support if you have any other questions for us. Thanks for being a faithful Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionDoes this phone as dual sim

Asked 2 months ago by D.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer It doesn't have dual sim card slot but you can use the other sim as e-sim

  Answered 2 months ago by MerinM

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Q: QuestionCan I use this phone with metro pcs

Asked 2 months ago by Anonymous.

• A:Answer Howdy, thanks for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Feel free to contact Support if you think of any other questions. Thanks for being a steadfast Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionIs S25 Ultra unlocked compatible with all carriers, such as Spectrum, AT&T, and Verizon, or only with some?

Asked 2 months ago by James.

• A:Answer Greetings James, thanks for your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have additional questions or if you would like any further assistance, please do not hesitate to reach out to Support at your leisure. Thank you for being a devoted Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionSon nuevos o usados

Asked 2 months ago by Doctr.

• A:Answer Son nuevos, se entregan sellados

  Answered 1 month ago by Roth2

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Q: QuestionThis phone is compatible with Boost Mobile?

Asked 2 months ago by ElBarto.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black

• A:Answer Hello Boost, thanks for asking us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionWhat is the warranty with the store?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver

• A:Answer Hey there, thanks for asking us your question about the Samsung Galaxy S25 Ultra. The advertised Galaxy S25 Ultra has a manufacture warranty for manufacturing defects in materials and workmanship. If you have any other questions or if you would like any further assistance, please let us know by contacting Support. Thanks for being a staunch Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionIf I buy a Samsung Galaxy S255 Ultra and choose to have Best Buy set it up on Verizon will this require a change of plans or can I add it to my grandfathered plan with Verizon

Asked 2 months ago by phone.

• A:Answer You just need to get the unlocked one so you can connected with the phone service provider of your choice

  Answered 1 month ago by Roth2

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Q: QuestionCan I use this phone with t mobile carrier?

Asked 2 months ago by Jerry.

• A:Answer Hey there Jerry, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please do not hesitate to contact Support. Thanks for being valued Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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