Questions & Answers
- Model:
- SM-S938UZSEXAA
- |
- SKU:
- 10103631
Q: QuestionCan I use this phone in other countries? Like nepal
Asked by Gam.
- A:Answer Greetings Gam, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. We recommend reaching out to the compatible carrier of your choosing to inquire if this device would be functional with in Nepal. Feel free to contact Support if you have any other questions for us. Thanks for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs it new or refurbished? The white one
Asked by Lau.
- A:Answer Salutations Lau, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is a new device. If you have any other questions, please feel free to contact Support. Thanks for being a faithful Samsung customer. - Debra
Answered by Samsung

Q: QuestionDo Samsung Galaxy 25 ultra support memory cards
Asked by Brklynkidd1.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
- A:Answer Salutations Brklynkidd1, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. No, the Galaxy S25 Series does not offer expandable storage capabilities in the form of a microSD card, however, cloud based storage options are available to keep your content safe. Check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about these options. If you have additional questions, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra
Answered by Samsung

Q: Questioncan i use an unlocked galaxy ultra with any carrier?
Asked by Convert.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
- A:Answer Hey there Convert, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have additional questions, please feel free to reach out to Support. Thanks for being a valued Samsung customer. Debra
Answered by Samsung

Q: QuestionWill Best Buy transfer all data from my old phone to the one I'm purchasing?
Asked by Ron.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
- A:Answer Howdy Ron, thanks for asking us your question about the Samsung Galaxy S25 Ultra. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone or tablet. But what kinds of files are compatible? If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch by checking out, "Content that can be transferred with Smart Switch." if you have any other questions, please do not hesitate to contact Support. Thanks for being a faithful Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes this phone has a phone call/conversation recording features?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
- A:Answer Howdy, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. Yes, the Galaxy S25 Ultra has a pre-installed call recording feature in the Samsung Phone app. If you have any other questions, please let us know by contacting Support. Thank you for being a devoted Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes this phone compatible with MetroPCS?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
- A:Answer Good day, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please let us know by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs this unlocked phone compatible with T mobile
Asked by baba.
- A:Answer Good day Baba, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you think of any other questions for us. Thank you for being a loyal Samsung customer. - Debra
Answered by Samsung
Q: QuestionTrade in for ultra 21 ,what is it? 258 memory.
Asked by Anonymous.
- A:Answer Does the Samsung Galaxy 25 ultra support memory card
Answered by Brklynkidd1
Q: QuestionIs this model compatible for First Net (AT&T)?
Asked by Stacy.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
- A:Answer Greetings Junior, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach out to Support if you have any other questions for us. Thanks for being a loyal Samsung customer. - Debra
Answered by Samsung
Q: QuestionI can to use to tmobile
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
- A:Answer Hi there, thank you for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. Yes, the advertised unlocked Galaxy S25 Ultra is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, Ultra Mobile, US Cellular, and Verizon. If you have nay other questions, feel free to contact Support. Thanks for being a staunch Samsung customer. - Debra
Answered by Samsung

Q: QuestionCAN I tRANSFER Data AND FILES FROM My SAMSUNG GALAX S20+ MICRO SD TO tHIS PHONE?
Asked by JohneK.
- A:Answer Hi John2753, thanks for taking the time to ask us your question about the Samsung Galaxy S25 Ultra. Feel free to check out the Samsung Smart Switch app to transfer the contents of your previous device to your new S25 Ultra. Let us know if you have any other questions for us by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra
Answered by Samsung

Q: QuestionDoes this phone have the magnetic charger if I wanted to put it on a magnetic charger can I
Asked by black24.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
- A:Answer On its own you can't, but if you do buy the mag safe cover for that phone. You can charge it using the mag safe power bank
Answered by KarW
Q: QuestionWill this work with Spectrum mobile?
Asked by ArJo.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
- A:Answer Hi there ArJo, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions for us, feel free to reach out to Support. Thank for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs it fully unlocked?
Asked by Nyan.
- A:Answer Yes it is. I use mine on Visible.
Answered by David
Q: QuestionDoes the Galaxy S25 Ultra have expandable memory?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Silverblue
- A:Answer Salutations, thanks for taking the opportunity to ask us your question about the Samsung Galaxy S25 Ultra. No, the advertised Galaxy S25 Ultra does not offer expandable storage, however, cloud-based storage options are available. Check out, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about these options. Let us know if you have additional questions by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra
Answered by Samsung

Q: QuestionSamsung S25 Ultra Unlocked can be enabled outside the United States or can be enabled in Brazil?
Asked by Pedro.
- A:Answer Hey Pedro, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out to the compatible carrier of your choosing to inquire if this device would receive international wireless services while in Brazil. Reach out to Support if you would like any further assistance. Thanks for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionCan I use this phone in Colombia? With Colombian Simcard?
Asked by Carls.
This question was asked about the related product: Samsung - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Gray
- A:Answer Good day Carls, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to reach out to a compatible carrier of your choosing to inquire if this device would be functional while in Columbia. Reach out to Support if you have any other questions for us. Thank you for being a loyal Samsung customer. - Debra
Answered by Samsung

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