“Bought my tablet in February, now it’s locked up, PIN doesn’t work, I’ve tried factory reset, safe mode, powering off, restarting. Everything, nothing works, very frustrating! What can I do?”

1-1 of 1 Answer

• Hi LAR, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy Tab A9+. If your phone or tablet is not recognizing your PIN, pattern, password, fingerprint, or face unlock, rebooting the device or entering Safe Mode can help solve the problem. Sometimes you may be prompted to try an alternate method, like your password. Check out, "Unable to unlock Galaxy phone or tablet's screen" to help resolve what you've described to be experiencing with your tablet. Feel free to reach out to Support afterward if you would like any further assistance. Thanks for being a faithful Samsung customer. - Debra

  Answered by Samsung 1 year ago

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