Questions & Answers

Q: QuestionHow u do a factory reset

Asked 2 months ago by Nsst.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Blue

Q: QuestionHi. Does this have a sim card slot?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer Howdy, thank you for taking the time to ask us your question about the Samsung Galaxy Tab A9+ Kids Edition. No, the advertised Galaxy Tab A9+ Kids Edition is a Wi-Fi/Bluetooth enabled tablet that lacks cellular connectivity. If you have any other questions for us, let us know by contacting Support. Thank you for being a devoted Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre you able to use audible

Asked 4 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer Aloha, thanks for asking us your question about the Samsung Galaxy Tab A9+ Kids Edition. Yes, you can choose what apps you would like to add to this tablet by visiting the Google Play Store to download. Parental settings can be applied to this device to limit your child's access to content. Feel free to check out, "Set up and use the Galaxy Tab A9+ Kids Bundle" to learn more about what this tablet has to offer. If you have additional questions for us, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionGame related question!, not sure if its been asked prior or not.I see thru the google play store you download., But are you able to subscribe to games on the tablet? a game cost 5.99 monthly to unlock its features, are you able to do so on this tablet?.

Asked 4 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

Q: QuestionCan you play roblox on it

Asked 5 months ago by Pearly1.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer Yes!

  Answered 5 months ago by MahdiyehS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes the kids edition block ads on downloaded games?

Asked 9 months ago by jordanls99.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer No it does not you will need to buy full game with no ads

  Answered 8 months ago by DonovanS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCharger sold separately how do I charge when I receive product?? & what charger do I need ???

Asked 10 months ago by Dan.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Blue

• A:Answer Hi there Dan, thanks for taking the time to ask us your question about the Samsung Galaxy Tab A9+ Kids Edition. The Tab A9+ Kids Edition box includes a USB Type-C data cable to charge your device, however, wall chargers are sold separately. We recommend using only Samsung approved chargers and cables to avoid injury or damage to your device as using other charging devices and/or batteries may not be covered under warranty and may cause damage. Check out, "Wall chargers and charging your Galaxy phone or tablet" if you would like more information on charging your Galaxy devices. Feel free to reach back out if you have any other questions. Thanks for being a valued Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you play games without wifi like on an amazon kids fire tablet? We do a lot of road trips and don't have wifi so I need something she can still use with no wifi will this work?

Asked 10 months ago by Erika.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer Yes you can download many games that are offline play it just goes off the Google Play store !!

  Answered 10 months ago by JacobB

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the tablet access the internet to complete school courses?

Asked 10 months ago by MamaC.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Purple

• A:Answer Hello there MamaC, thank you for finding the available time out of your day to ask us your question about the Samsung Galaxy Tab A9+ Kids Edition. Yes, the advertised Tab A9+ Kids Edition is fully functional while in the presence of a steady Wi-Fi signal. Feel free to reach back out if you have any other questions for us. Thank you for being a steadfast Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I connect this tablet with my cellular service

Asked 11 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Blue

• A:Answer Hey, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy Tab A9+ Kids Edition. The advertised Galaxy Tab A9+ Kids Edition is a Wi-Fi version of this tablet. It lacks cellular capabilities so it would require a steady Wi-Fi signal in order for it to be fully functional. You are looking for an LTE/cellular/5G version of this tablet if you are wanting a cellular carrier to provide mobile services to this device when you are not in the presence of a Wi-Fi connection. If you have additional questions for us, feel free to reach back out at your leisure. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes this tablet work like a i phone

Asked 11 months ago by kd.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Blue

• A:Answer No it is a Samsung Android product.

  Answered 11 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan a wireless mouse be used with this tablet?

Asked 1 year ago by Dan.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Blue

• A:Answer If the wireless mouse is a Bluetooth wireless (look for the stylized "B" B,uetooth trademark glyph) then you should be able to hook up a mouse (or Bluetooth Keynoard, for that matter).

  Answered 7 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan you download regular apps like Disney+,kids YouTube ect..

Asked 1 year ago by Shay.

• A:Answer Here is a link, look at the start of the video its also a regular tablet with a kids mode option. https://www.google.com/search?q=Galaxy+Tab+A9%2B+Kids+Edition+can+you+download+regular+apps&rlz=1C1GCEA_enUS971US971&oq=Galaxy+Tab+A9%2B+Kids+Edition+can+you+download+regular+apps&gs_lcrp=EgZjaHJvbWUyBggAEEUYOdIBCTk0MDdqMGoxNagCCLACAQ&sourceid=chrome&ie=UTF-8#fpstate=ive&vld=cid:fa5c16d2,vid:jpAkznAzAXI,st:0

  Answered 1 year ago by Royalpayne

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCan this tablet video call?

Asked 9 months ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Blue

• A:Answer Greetings, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Tab A9+ Kids Edition. Yes, the Tab A9+ Kids Edition utilizes Google Meet to make cross-platform video calls on phones and tablets, smart devices, and on the web. Feel free to contact Support if you think of any other questions for us. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this tablet compatible with apps like spotify kids and netflix?

Asked 1 year ago by Kcallahan.

This question was asked about the related product: Samsung - Galaxy Tab A9+ Kids Edition 11" 64GB with Puffy Cover - Wi-Fi - Blue

• A:Answer Yes

  Answered 11 months ago by LauraLVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)