Questions & Answers

Q: QuestionHello, Does this watch have pre loaded golf courses

Asked 4 years ago by Peter1475.

• A:Answer Hello, Peter1475. We would love to get more information. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat is the battery life?

Asked 4 years ago by Randy.

• A:Answer Hi, Randy. The typical battery usage of the Galaxy Watch Active2 is 3-4 days depending on factors such as device settings, usage patterns and operating conditions. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionCan I set multiple alarms that will vibrate when they go off?

Asked 4 years ago by Anonymous.

• A:Answer Yes1 You are able to set multiple alarms that will vibrate using the Galaxy Watch Active2. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionI have bluetooth earbuds (jlabs to be specific) and i plan on getting the bluetooth version of the Galaxy watch Active 2, is it possible to connect both at the same time and yet still have all of the watches fucntions?

Asked 4 years ago by AlbertoP.

• A:Answer Yes you can connect both. I use my skullcandy headphones and watch at the same time everyday while at the gym. Also can still connect to the Bluetooth in your vehicle with no problem.

  Answered 4 years ago by Paul27Verified Purchase

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Q: QuestionCan we download music on the watch to play since you can't carry your phone? If yes how many songs can be downloaded?

Asked 4 years ago by Shero.

• A:Answer No! It will only play songs that are in your library of music from phone are other music source , which of course ur phone would have to be near by

  Answered 4 years ago by TbudVerified Purchase

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Q: QuestionDoes this watch do an 30 second ecg just like the Samsung galaxy watch 3?

Asked 4 years ago by Jill.

• A:Answer Yes, Jill. The Galaxy Watch Active2 is able to do a 30 second ECG. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionCan I set multiple alarms on this watch?

Asked 4 years ago by Anonymous.

• A:Answer Yes! You are able to set multiple alarms on the Galaxy Watch Active2. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionIf I purchase a smart watch that is open box-excellent, does the watch still come with the 1 year manufacturer warranty?

Asked 5 years ago by Savanah.

• A:Answer From my experience it all depends on if the person before you registered the watch. If they didn't then your are good to register the watch. If not call customer service and they maybe able to help.

  Answered 4 years ago by MrWolph

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Q: QuestionWill the Samsung galaxy active 2 44mm smartwatch fit someone with a large wrist ? Does it only come with one size band ?

Asked 5 years ago by Kaden.

• A:Answer Hi, Kaden. The Galaxy Watch Active2 does come with different watch bands, including a larger size, for you to find the best fit. Thank you for asking this question. ^Kayla

  Answered 5 years ago by Samsung

  
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Q: QuestionIs the active 2 compatible with galaxy s20 ultra??

Asked 5 years ago by Breezy.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Cloud Silver - (2019)

• A:Answer Yes, Breeze! The Galaxy Watch Active2 is compatible with the Galaxy S20 Ultra. Thank you for asking this question.^Kayla

  Answered 5 years ago by Samsung

  
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Q: Questionwhat are the preset apps that come installed on the watch? and are the preset apps the same on the 40mm? I am mainly wanting to use this for exercise but it would be cool to use Spotify and answer calls or texts as well.

Asked 5 years ago by RodeoAngel.

• A:Answer Great question! Spotify does come pre-installed on the Galaxy Watch Active2. I have included a link to the User Manual that shows other application that come on the devices. Thank you for taking the time to ask this question. ^Kayla

  Answered 5 years ago by Samsung

  
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Q: QuestionCan this watch be used for measuring distance while bike riding on bike trails?

Asked 5 years ago by Linus.

• A:Answer Yes even swimming, canoing, and almost anything you can think of

  Answered 5 years ago by Krish

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Q: QuestionIs this watch comparable with the LG V 50?

Asked 5 years ago by Shelley63.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Pink Gold - (2019)

• A:Answer Great quest, Shelley63! The Galaxy Watch Active2 is compatible with devices that run on Android OS 5.0 and above, RAM 1.5GB and above. Thank you for asking this question. ^Kayla

  Answered 5 years ago by Samsung

  
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Q: Questionwhat is the screen resolution and what is. the difference from earlier versions

Asked 5 years ago by hugybyr.

• A:Answer Great question! The Galaxy Watch Active2 44mm had a 1.4" (34.5mm) display size with 360 x 360 display resolution. I have included a link with more information and comparison to other devices. Thank you for reaching out to us. ^Kayla https://www.samsung.com/global/galaxy/galaxy-watch3/compare/

  Answered 5 years ago by Samsung

  
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Q: Questionhow well does this work with the note 9 ?

Asked 5 years ago by bigrob.

• A:Answer I do not have a Note 9. It works fine with my S20 plus

  Answered 5 years ago by MhzTeeVerified Purchase

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Q: QuestionCan this watch measure o2%? If not at this time, will there be an update that allows that?

Asked 5 years ago by MML100.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Pink Gold - (2019)

• A:Answer no O2 SENSOR

  Answered 5 years ago by Salim

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Q: QuestionIs it waterproof and are there protective screens for it

Asked 5 years ago by Eddie.

• A:Answer Yes, it rated water resistant for up to 50 meters depth. There are numerous screen protectors available on Amazon.com.

  Answered 5 years ago by garywwVerified Purchase

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Q: QuestionDoes this watch have a customizable screen where I can set a picture for the main screen?

Asked 5 years ago by celticsguy.

• A:Answer I'm not sure. However, given that there are a few apps that allow users to upload photos, I would say it's possible. Good luck. It's a great watch so far.

  Answered 5 years ago by Shop247Verified Purchase

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Q: QuestionCan music be downloaded to the watch

Asked 5 years ago by Kens.

• A:Answer Yes, Kens! You are able to import music to the Galaxy Watch Active2. Thank you for asking this question. ^Kayla

  Answered 5 years ago by Samsung

  
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