Questions & Answers

Q: QuestionWhen the Active 2, Galaxy Watch 46mm and 42mm are used with an iPhone are the watches only partially compatible? Meaning, can I only access free content (apps & faces) . I bought a A20 and use BT only to manage watch's. No service on phone.

Asked 6 years ago by Anonymous.

Q: QuestionDoes this watch work for boostmolible phones

Asked 6 years ago by Candy624.

• A:Answer yes I got a galaxy s10e for boost and works perfectly

  Answered 6 years ago by Wiljaveh

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I wear the watch on the inside of my wrist and still get an accurate heartbeat recording?

Asked 6 years ago by Keith.

• A:Answer It works perfectly fine normally I found that using it either way give a similar if not the same reading

  Answered 5 years ago by Krish

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionit monitors heart rate...but will it provide oxygen levels?

Asked 6 years ago by Brian.

• A:Answer No oxygen monitoring.

  Answered 3 years ago by NicoR

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan i had lte service to this watch after I purchase it

Asked 6 years ago by jesse.

• A:Answer Helllo jesse, thanks for asking! This watch model only has Bluetooth connectivity. ^Elizabeth

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use this for my iPhone XsMax Thanks

Asked 6 years ago by Daniel.

• A:Answer Yes, pretty sure can be used with IPhone.

  Answered 6 years ago by JennVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhat's the difference between 40mm an 44mm an International version an US version

Asked 6 years ago by Shay.

Q: QuestionI purchased the 1st galaxy watch & it does not allow IG. Will this 2nd model allow to view IG and Snaps?

Asked 6 years ago by Munchkin.

• A:Answer No, you cannot view IG or Snaps with the watch. It can only show notifications from IG or Snapchat, but that's pretty much it.

  Answered 6 years ago by IrikiVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAnyone knowing this would pair with the dexcom g6 glucose sensor?

Asked 6 years ago by ANickName.

Q: QuestionCan this be use with mi IPhone XR?

Asked 6 years ago by Anonymous.

• A:Answer Hey there, thanks for asking! This watch is compatible with iOS 9.0 and above and iPhone 5 and above. ^Elizabeth

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this compatible with Samsung Galaxy s10e

Asked 6 years ago by kimmykae.

• A:Answer Hello Kimmykae, great question! This watch is compatible with Samsung Smartphones. ^Elizabeth

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I run the fitbit app from this or do i need to buy a fitbit versa 2?

Asked 6 years ago by Peter.

• A:Answer You need to run a Samsung app in order to operate this device. Fit bit is for fit bits.

  Answered 6 years ago by CourtVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this watch come with a charger

Asked 6 years ago by cubscoach.

• A:Answer Hello cubscoach, great question! This watch has a Wireless Charging Pad included in the box. ^Elizabeth

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo I need a Samsung phone to use Samsung Pay on this watch?

Asked 6 years ago by Anonymous.

• A:Answer Yes

  Answered 6 years ago by Hope

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you receive snapchat notifications on this watch?

Asked 6 years ago by Megan.

• A:Answer notifications-apps

  Answered 6 years ago by CourtVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a face that displays the seconds

Asked 6 years ago by UhClem.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Cloud Silver - (2019)

• A:Answer Yes, most of the faces that are available for purchase displays the seconds.

  Answered 6 years ago by TechymommyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this watch come with charger

Asked 6 years ago by Chief.

• A:Answer Hello Chief, that's a really good question! This watch comes with a wireless charging pad included in the box. ^Elizabeth

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI received my Active 2 watch from my children for Christmas. I’ve managed to scratched the watch face . I don’t believe they purchased the warranty. Is the watch coved under Samsung for any amount of time within the first year ? Thanks

Asked 6 years ago by Kristy.

• A:Answer Yes samsung provides a 1 year factory warranty.

  Answered 6 years ago by Zman29Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this watch sync with Apple air pods?

Asked 6 years ago by Anonymous.

• A:Answer Indeed but you gotta do that with the watch’s settings

  Answered 6 years ago by Alex

  Helpful (0)Unhelpful (0)ReportAnswer this question