Questions & Answers

Q: QuestionWhat is the warranty

Asked 4 months ago by DG.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

Q: QuestionCan this watch be used itself without the phone? if i leave my phone at home, can i still make calls?

Asked 5 months ago by Helen.

• A:Answer Hello Helen, thanks for your question about the Samsung Galaxy Watch Ultra LTE. Yes, the advertised Galaxy Watch LTE model can be used independently of your phone, allowing you to make and receive calls, send texts, and use data while leaving your phone at home. It requires an active LTE service plan with a carrier, enabling it to connect directly to the mobile network. If you have any other questions, feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionCan I use the watch to call and text without the phone? Is it cellular or Bluetooth?

Asked 5 months ago by IhorN.

• A:Answer Howdy Helen, thanks for your asking us your question about the Samsung Galaxy Watch Ultra LTE. Yes, the advertised Galaxy Watch LTE model can be used independently of your phone, allowing you to make and receive calls, send texts, and use data while leaving your phone at home. Ensure that your device has an active LTE service plan with a carrier. If you have any other questions, feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionCan the band be removed and chaged for another one?

Asked 5 months ago by Helen.

• A:Answer Hello Helen, thanks for asking us your question about the Samsung Galaxy Watch Ultra. Yes, the Galaxy Watch Ultra bands can be easily removed and changed using a quick-release button mechanism. By pressing the button on the back of the watch, the strap pin retracts, allowing the band to be pulled out and swapped for a new one. If you have additional questions for us, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionDo I need to be close to the phone to answer or call on my watch???

Asked 6 months ago by JAM.

• A:Answer No, you do not need to be close to your phone. You can make and receive calls directly on the watch over the cellular network, just like a phone, even if your phone is at home.

  Answered 5 months ago by Techgeek

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Q: QuestionIs this watch wifi

Asked 7 months ago by mas.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer Yes

  Answered 5 months ago by AdepojuA

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Q: QuestionDoes it check your oxygen, does it has EKG, does it alert you if you fall I got the samsung but stop functioning after i was in the swimming pool Thank you

Asked 8 months ago by Athena.

• A:Answer Greetings Athena, thank you for taking the time to ask us your question about the Samsung Galaxy Watch Ultra. Yes, the Galaxy Watch Ultra indeed features Blood Oxygen monitoring and an ECG function, which can be enabled and used via the Samsung Health Monitor app. This device also includes a "Hard Fall Detection" feature that can send an SOS message to your emergency contacts if it detects a hard fall, though you must ensure the feature is enabled on your watch and that the watch has a network connection to function. Please feel free to reach out to Support if you have additional questions or if you would like any further assistance. Thanks for being a devoted Samsung customer. - Debra

  Answered 8 months ago by Samsung

  
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Q: QuestionDoes this watch have Golf GPS

Asked 10 months ago by Golf.

• A:Answer Does not come with. May download. I use Smart Caddie which syncs with my samsung phone.

  Answered 10 months ago by ChezDethVerified Purchase

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Q: QuestionIs this watch used, or why is it so cheap

Asked 11 months ago by care.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer It is last year's. Only slight difference from this year. For almost all the same functions half price is better don't you think?

  Answered 10 months ago by ChezDeth

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Q: QuestionDoes this watch support any 4g lte esim ?

Asked 11 months ago by Abc.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer Yes

  Answered 10 months ago by ChezDeth

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Q: QuestionWill this watch run the Dexcom G7 app?

Asked 11 months ago by Rich.

• A:Answer No, but there IS a way to work around. You still get low alerts & such, but you need another app to see the graph.

  Answered 10 months ago by LittleOne

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Q: QuestionDoes this happen with a strap or do I need to buy the straps separately?

Asked 1 year ago by Nel.

• A:Answer It comes with a strap depending on which version you are buying.

  Answered 1 year ago by Shishinn

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Q: QuestionCan I connect it to one than one device? More than one phone? I have a personal and work phone.

Asked 1 year ago by Superman.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer I would think so as long as the bone has the Samsung wearable app.

  Answered 1 year ago by Shishinn

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Q: QuestionIs this watch compatible with the S24 ultra phone?

Asked 1 year ago by Paula.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer Hey Paula, thanks for taking the time to ask us your question about the Samsung Galaxy Watch Ultra. Yes, the Galaxy S24 Ultra is compatible with the Galaxy Watch Ultra. If you have additional questions, please do not hesitate to reach out to Support. Thank you for being a devoted Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionWill this watch notify me if I leave my phone somewhere

Asked 1 year ago by Jimijames.

• A:Answer Yes it does. The watch vibrates when you leave it behind and it gives you an icon on the face that shows no phone is connected.

  Answered 1 year ago by Dave

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Q: QuestionDo they make a non LTE version? I have no need for a plan on my watch.

Asked 1 year ago by MadApe.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer No. Just don't get a plan and use bluetooth

  Answered 10 months ago by ChezDeth

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Q: QuestionCan you swim with the watch? How deep can it go?

Asked 1 year ago by Jerry.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer yes, you absolutely can go swimming up to 100 meters, even in ocean water. it has an IP68 rating

  Answered 1 year ago by NRWQu1Xcope

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Q: Questionwhatmodel of samsung phones support this watch?

Asked 1 year ago by dansky.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer All

  Answered 1 year ago by Uvawise

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Q: QuestionWill the galaxy ultra make calls and send texts using only voice assistant?

Asked 1 year ago by MadatDJI.

This question was asked about the related product: Samsung - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2024)

• A:Answer Aloha MimiC, thank you for taking the time to ask us your question about the Samsung Galaxy Watch Ultra. Yes, the Galaxy Watch Ultra allows you to make calls and send messages using voice assistant features like Google Assistant or Bixby. If you have any other questions or if you would like any further assistance, let us know by contacting Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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