Questions & Answers
- Model:
- SM-R865UZKAXAA
- |
- SKU:
- 6464613
Q: Questionnew to smart watches, what is the difference between the choices "unlocked" or GPS?
Asked by Traci.
- A:Answer That is a great question, Traci! The Unlocked means that you are able to add services through your carrier to use all of the features without your phone being present. If it is described as Bluetooth or GPS, it means that the mobile device needs to stay within range for all features to be used. Thank you for taking the time to ask this question. ^Kayla
Answered by Samsung

Q: QuestionC an you answer calls on it
Asked by Anonymous.
- A:Answer If you buy the watch with its own plan through your carrier. I have Verizon so we added it to our mobile plan for 9.99 month. That way you can use the watch without having your phone with you. Great for going on a run or if your phone dies you still have watch as an option. It will ring when you have a phone call even if your phone is not with you.
Answered by Brownie
Q: QuestionSo, battery life is missing from the specs. I'm guessing it's not great? I can't find it here, or on Samsung's site for the 40MM LTE version. Anyone?
Asked by SirBilliam.
- A:Answer Battery life is the worst. I previously had the Watch Active 2 and could go approximately 1-2 days before having to charge it again. It’s only 2 months old and the battery life gets worse every day. I literally charged this watch 10 hours ago and just had to put it on the charger because the battery was low.
Answered by Sasha
Q: QuestionIn this LTE won't work as BT ? If doesn't have service won't work at all ?
Asked by Orkeez.
- A:Answer It works just fine without cellular service. Just no long runs without taking my phone for Spotify. But you can download music into the watch it self.
Answered by Iman
Q: QuestionIs this watch compatible with a Samsung Galaxy S10e?
Asked by MichaelS.
- A:Answer Hi MichaelS! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Watch4 is compatible with Samsung Galaxy S10e. To answer your question, yes, Galaxy Watch4 is compatible with Galaxy S10e. For more information, you can visit this link about Samsung smartwatch and phone compatibility: https://www.samsung.com/us/support/answer/ANS00082502/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144215444 Have a great day. Melardo
Answered by Samsung

Q: QuestionWhat does LTE mean?
Asked by Anab.
- A:Answer The LTE is long term evolution, it just means it has a cellular chip in it for stand alone phone calls ad web service.
Answered by Iman
Q: QuestionIf I give this to my son (whom does not have a phone) can he use it to call and text people? Do I set him up with his own plan so he gets his own "number" or would he be under my plan and my phone number?
Asked by Heather.
- A:Answer You would need to set up the watch with its own data plan if your son does not have a phone. But yes, he would be able to call and text with it
Answered by Christi
Q: QuestionCAN YOU CHANGE OUT THE BAND
Asked by JOHNSONBEAR.
- A:Answer Yes u can as long as its the correct size. Can also use standard regular watch bands.
Answered by Rick
Q: QuestionWhat Galaxy Watch is waterproof?
Asked by Debbieruff1.
- A:Answer Water-resistant up to 164ft
Answered by kimj
Q: Questiondoes it have fall notification on it.?
Asked by Dottie.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Silver - (2021)
- A:Answer It does have a fall notification, but I am not able to check to see if it works good or not.
Answered by AngiM
Q: Questioncan you fully text on this watch or can you only answer or start one with preloaded answers
Asked by Anonymous.
- A:Answer You can do full text
Answered by Tressy
Q: QuestionDoes the sleep readings seem correct? How does the keyboard work?
Asked by WisteriaSky233.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Silver - (2021)
- A:Answer I do not know much avout the sleep monitoring but you can choose between different inout methods two types of keyboards as well as swipe, talk-to-text, and audio message
Answered by LadyParsons
Q: QuestionCan I send text messages, message on messenger, and answer phone calls using the Samsung Galaxy Watch4?
Asked by Angel.
- A:Answer Yes, although I'm not a huge fan of the keyboard. If you have the LTE version, you can get a plan with your carrier and use the watch by itself without your phone, otherwise, you just need to have the phone around, in your bag or pocket, so you can use your phone's data.
Answered by LeoSan
Q: QuestionDoes the Galaxy watch 4 comes with a charger?
Asked by Friend.
- A:Answer Hi Friend, Thank you for bringing this to our attention and taking interest if the Galaxy Watch 4 comes with a charger. Yes, the device does include a wireless charger to answer your question. Please visit our website under the "What's in the box" section for your reference: https://www.samsung.com/us/watches/galaxy-watch4/buy/?modelCode=SM-R865UZDAXAA Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144290605 Thank you for choosing Samsung. Have a great day! ^Chrystel
Answered by Samsung

Q: QuestionWhat does the watch do healthwise
Asked by Ne.
This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm LTE - Silver - (2021)
- A:Answer Heart rate, body composition, EKG (single lead, basic level), workout detection, stress detection, stress reduction, meditation, breathing (through heart rate variability detection), blood oxygen (SPo2) level, blood pressure monitoring (pending approval for use in the United States, some European countries, and I believe Australia), sleep tracking (including REM and deep sleep durations), snore detection (when used with a Samsung phone).
Answered by babblin5
Q: QuestionIs the galaxy 4 watch compatible with most android phones or does it have to be a Samsung
Asked by Roni.
- A:Answer No
Answered by EnamulK
Q: QuestionDoes it have a GPS and do you pay for that . Can it work with Boost sevice?
Asked by Jude.
- A:Answer It does. Its through your phone company. Works with any samsung smart phone.
Answered by AliciaJ
Q: QuestionIs the Samsung galaxy 4 compatible with a Moto G power phone?
Asked by DaveK.
- A:Answer No. It’s doesn’t work
Answered by EnamulK
Q: Questioncan you change the watch to a digital display for the time? does it have a lot of face screens to choose from?
Asked by mags.
- A:Answer U can change it to digital. It also has TONS of cool and unique faces to choose. You can customize all of them as well. There is also interactive ones
Answered by LadyParsons
Q: QuestionWhat is the return policy on a new Galaxy 4 watch?
Asked by Greg.
- A:Answer Best Buy always easy
Answered by EnamulK
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