Questions & Answers

Q: QuestionCan you add more storage with an SD Adapter?

Asked 2 years ago by SdAdapter.

This question was asked about the related product: Samsung - Galaxy Z Fold5 512GB (Unlocked) - Icy Blue

• A:Answer No you can't:(

  Answered 2 years ago by Worth

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Q: QuestionIt says the phone is unlocked, will it work in South America using a local south American sim card?

Asked 3 years ago by MarcelFold.

This question was asked about the related product: Samsung - Galaxy Z Fold4 512GB (Unlocked) - Graygreen

• A:Answer Yes

  Answered 3 years ago by CarlosR

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Q: QuestionIs physical dual sim possible?

Asked 1 year ago by park.

• A:Answer No physical dual sim but you can do one esim and one physical

  Answered 1 year ago by JayT

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Q: QuestionMy concern is the battery. I am having to charge my fold 3 at least twice a day. Are there any plans to change the battery life? Also, the crease in the middle of the phone is staring to show a little more. How can i get that fix and who pays?

Asked 3 years ago by PUMPKIN.

This question was asked about the related product: Samsung - Galaxy Z Fold4 512GB (Unlocked) - Phantom Black

• A:Answer I only charge my Galazy Z-Fold 4 phone overnight and that is it. I do everything on this amazing phone and the battery last all day with about 30 - 35 percent by the end of day which is around 9:30 until 10:00pm. The crease is not as noticeable as i thought it would be. But, it also depend on how you are holding the phone. Once you start, typing, viewing video's, or even on conference calls, the crease is not that noticeable. I'm not saying a few months from now that the crease will not be a problem or concern, but now it not a concern at all. I'm absolutely pleased with my purchase.

  Answered 3 years ago by DarrenJ1Verified Purchase

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Q: QuestionIs it compatible to spectrum

Asked 3 months ago by Zombie.

• A:Answer Salutations Zombie, thank you for asking us your question about the Samsung Galaxy Z Fold4. The advertised unlocked Z Fold4 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact Support if you have additional questions. Thanks for being a cherished Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionIs this a new phone that's never been used?

Asked 5 months ago by GHen.

This question was asked about the related product: Samsung - Galaxy Z Fold5 512GB (Unlocked) - Phantom Black

• A:Answer Aloha Gee, thank you for asking us your question about the Samsung Galaxy Z Fold5. Yes, the advertised Galaxy Z Fold5 is a new device with a 12-month warranty for manufacturing defects in materials and workmanship. If you have additional questions, please let us know by contacting Support. Thanks for being a valued Samsung customer. - Debra

  Answered 5 months ago by Samsung

  
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Q: Questionis is in original box? unopened? who provides warranty?

Asked 5 months ago by Jack77.

• A:Answer Debra not complete answer...I have same device for almost 3 years and now and not because of wrong usage or fall it turns off when closing the fold...I read online is due to hardware opening and closing fold known issue ...so I understand the folding has a shelf life...if opened box I also understand the phone was opened/closed fold unknown times ...then this reduces the shelf life...not willing to buy if it is a opened box.

  Answered 5 months ago by Anonymous

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Q: QuestionDo you provide assistance with transferring my information on my old phone to my new phone in a store?

Asked 1 year ago by jefhan.

This question was asked about the related product: Samsung - Galaxy Z Fold6 512GB (Unlocked) - Pink

Q: Questiongood day, could you please advise me how the trade in campaign can be performed on best buy website?

Asked 1 year ago by KirilKirilov.

Q: QuestionQuestion(s): When is the release date? Does it come with the Pen? Will there be a Watch / Phone / Ear Bud Bundle?

Asked 1 year ago by MaximusMitchell.

This question was asked about the related product: Samsung - Galaxy Z Fold6 512GB (Unlocked) - Navy

Q: QuestionWill you have a display on stores 7/10/24?

Asked 1 year ago by Meepmurp.

This question was asked about the related product: Samsung - Galaxy Z Fold6 512GB (Unlocked) - Pink

Q: Questiondoes it come with a stylus or do you have to buy it seperylt

Asked 1 year ago by noway.

• A:Answer Thanks for reaching out with your inquiry. We see that you are interested in our Galaxy Z Fold6. This device does not come with an S Pen. However, you can also purchase a phone case that includes an S Pen. If you have any further questions, please do not hesitate to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWill the Fold 4 unlocked ever go back in stock, let alone while it's on clearance?

Asked 2 years ago by Enderloch.

This question was asked about the related product: Samsung - Galaxy Z Fold4 512GB (Unlocked) - Phantom Black

• A:Answer I just checked my local Best Buy, because thats where I purchased mine(it was literally the last one in stock) Anyway, the Best Buy near me(Philly Area) has 1 in stock for a fair price, but it is refurbished. So i guess those are the chances you have to take,or be vigilant by checking the specs. throughly. Good luck! I love my fold 4, i really hope it will last me as long as my last Samsung.

  Answered 1 year ago by RacSbc

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Q: QuestionIs new or used?

Asked 2 years ago by Oscar.

This question was asked about the related product: Samsung - Galaxy Z Fold4 512GB (Unlocked) - Phantom Black

Q: QuestionDoes the Samsung - Galaxy Z Fold5 512GB have an option for the SD card for extra storage?

Asked 2 years ago by KwekuD.

This question was asked about the related product: Samsung - Galaxy Z Fold5 512GB (Unlocked) - Icy Blue

• A:Answer No

  Answered 1 year ago by AmanKahlonVerified Purchase

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Q: QuestionWill it work with Verizon

Asked 2 years ago by Lboogie.

This question was asked about the related product: Samsung - Galaxy Z Fold5 512GB (Unlocked) - Phantom Black

• A:Answer Both of my phone I bought them fully unlocked, currently using T-Mobile and uses easily international sim card when I travel with no problems

  Answered 2 years ago by DidierM

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Q: QuestionCan the galaxy Samsung fold 5 take 2 SIM cards

Asked 2 years ago by Nipa.

This question was asked about the related product: Samsung - Galaxy Z Fold5 512GB (Unlocked) - Phantom Black

• A:Answer No

  Answered 1 year ago by AmanKahlon

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Q: QuestionIs this compatible with T-Mobile at this price?

Asked 2 years ago by Latinotech.

This question was asked about the related product: Samsung - Galaxy Z Fold5 512GB (Unlocked) - Icy Blue

• A:Answer I have T-Mobile. No issues

  Answered 2 years ago by Hendo

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Q: QuestionDoes this phone have Notes feature?

Asked 2 years ago by Notes.

This question was asked about the related product: Samsung - Galaxy Z Fold5 512GB (Unlocked) - Cream

• A:Answer Yes

  Answered 1 year ago by RobertoL

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