“Why did it need to be refurbished? What process was used to refurbish it?”
Answer This Question
1-4 of 4 Answers
In my experience as a customer service employee at one of the best buys, some items are always sent out even if they were only opened and looked at. I don't know the process of how they "refurbish" them, but my assumption would be wiping the drive, making sure it works, fixing it if they can/need to, and slapping a refurbished sticker on it bc we still can't sell it as completely unopened.
Sorry, there was a problem. Please try again later.you may find more details at the following link: https://www.reddit.com/r/Bestbuy/comments/youqt1/refurbished_or_openbox/?rdt=63441
Sorry, there was a problem. Please try again later.As someone who works in a similar job environment, it's usually a case of caution. Packaging came in in a less-than-perfect state, returned within sellable standards, etc. You can try and ask a Tech in-store for the process and what they would be looking for.
Sorry, there was a problem. Please try again later.Geek Squad Rip-off.
Sorry, there was a problem. Please try again later.