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Does the TV support Atmos? Are you using a newer HDMI cable that will pass eArc? Do you have the cable plugged into the eArc input on the TV? Just some options to look at.
Sorry, there was a problem. Please try again later.Hi there Headhunter. If you are streaming from your TV and it has an ARC port and not an eArc port, the TV cannot send Dolby Atmos formatted audio to your Soundbar. ~ Samsung Solutions
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