Questions & Answers

Name: Samsung - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Brand: Samsung
SKU: 10781556
Price: 1497.99 USD
Availability: SoldOut
Rating: 4.7 (470 reviews)

Samsung - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black

Model:: HW-Q990D/ZA; |
SKU:: 10781556

User rating, 4.7 out of 5 stars with 470 reviews.

Highly rated by customers for:

$1,497.99

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Comp. Value: $1,999.99

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QuestionDo you lose connection to speakers if power goes out?
Asked 6 months ago by Sye.
- Answer Hi Sye! Yes, however, once the power is restored, it should reconnect. ~ Samsung Solutions
  Answered 5 months ago by Samsung
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QuestionHow many watts is this sound bar
Asked 6 months ago by Rita.
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QuestionCan you list all 11 of the speakers and what direction they project the sound and are they separate from the upward projecting speakers?
Asked 7 months ago by Jay.
- Answer Hi Jay! Yes, you can utilize all the speakers of the HW-Q990D when activating the Sound Grouping setting. They will direct the sound forward in the direction the speakers are facing. ~ Samsung Solutions
  Answered 7 months ago by Samsung
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QuestionI am looking to add to the overall base of the system. Am I able to add a second subwoofer?
Asked 7 months ago by Jason.
- Answer Hello Jason! No, you can only have one subwoofer (included) connected to the HW-Q990D Soundbar. ~ Samsung Solutions
  Answered 7 months ago by Samsung
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QuestionWhat wattage is the subwoofer that comes with this?
Asked 7 months ago by Eric.
- Answer I never received it and they won’t answer any questions as to when I may so I cannot help Don’t have it shipped I received a delayed shipment notification two weeks ago and then all went silent
  Answered 2 months ago by JohnD
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QuestionCan i intergrate or add a radio tuner. Iss there a compatible samsung tuner
Asked 7 months ago by Marko.
- Answer Hello Marko. The HW-Q990D features four ways to connect to an external device: Wi-Fi, HDMI (eARC), digital optical audio, and Bluetooth wireless audio technology. If the device is compatible with one of these four audio connections, you should have no issue connecting the soundbar to it. ~Samsung Solutions
  Answered 7 months ago by Samsung
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QuestionWhat are the dimensions of the sound bar? and of the rear speakers
Asked 8 months ago by Doc.
- Answer Hello Doc! The measurements for the HW-Q990D Soundbar are 48.5x2.7x5.4, and the included rear speakers are 5x7.9x5.5 (WxHxD). ~ Samsung Solutions
  Answered 8 months ago by Samsung
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QuestionWhat is the total wattage output of this system?
Asked 8 months ago by KenS.
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QuestionDoes this sound bar have an optical digital audio input (from TV and connected accessories)
Asked 8 months ago by Bill.
- Answer Hi Bill! Yes, the HW-Q990D does have 1 Optical port. ~ Samsung Solutions
  Answered 8 months ago by Samsung
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QuestionDoes this sound bar have an optical digital audio out connector to plug into my TV?
Asked 8 months ago by Bill.
- Answer Hi Bill! Yes, the HW-Q990D does have 1 optical port. ~ Samsung Solutions
  Answered 8 months ago by Samsung
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QuestionHow does this work and connect to a Cox Contour box? Is it wireless or recomended HDMI?
Asked 9 months ago by David.
- Answer Hi David! As long as your soundbar is connected to your TV via HDMI ARC, you will be able to control the volume and power of your soundbar using your TVs remote. If the feature is not working, or you are not connected via HDMI, you can adjust the remote settings of the soundbar. This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported. Set the TV speaker to External Speaker to use this function. 1) Turn Off the Soundbar. 2) Push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “Samsung-TV Remote” (Default mode), “Off-TV Remote”, “All-TV Remote”. The LED indicator status changes each time the mode is changed. Should you need further assistance, please contact Samsung Support at 1-800-SAMSUNG. ~Samsung Solutions
  Answered 9 months ago by Samsung
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QuestionHow much wattage does the sound bar puts out?
Asked 9 months ago by Anonymous.
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QuestionDoes this system have the capability to support 120hz pass through for 4k gaming.
Asked 10 months ago by VJR88.
- Answer Hello VJ88, Yes, the HW-Q990D does support a 120Hz pass-through. ~ Samsung Solutions
  Answered 10 months ago by Samsung
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QuestionIf I want to connect a console or pc to the soundbar to get 4k at 120, should I use the included hdmi cable or an I just use my audio quest sky hdmi cable that is polarized, will the cable being polarized affect performance?
Asked 10 months ago by TheSamsungKnight.
- Answer Hello TheSamsungKnight, The HDMI cable provided with the HW-Q990D is capable of providing 4k resolution at 120Hz refresh rate. ~ Samsung Solutions
  Answered 10 months ago by Samsung
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QuestionWhat is the RMS and max wattage of the soundbar and subwoofer?
Asked 10 months ago by George.
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QuestionHow long are the power cords for rear speakers
Asked 1 year ago by Television.
- Answer Hello Television, The length of the power cords included with the HW-Q930D Soundbar, Subwoofer and each of the rear speakers are 6ft. ~ Samsung Solutions
  Answered 1 year ago by Samsung
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QuestionWhat specific wall speaker mount kit do you recommend for the 990D rear speakers?
Asked 1 year ago by Traveler.
- Answer Hello Traveler, You can utilize most universal speaker mounts with your HW-Q990D Rear Speakers; here is one option at Best Buy: https://www.bestbuy.com/site/rocketfish-tilting-wall-mounts-for-most-small-speakers-5-pack-black/5149013.p?skuId=5149013.To further assist you with additional speaker wall mount options, please contact or visit your local Best Buy. ~Samsung Solutions
  Answered 1 year ago by Samsung
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QuestionI have a Q90R and the rear speakers don’t really play separate rear channel sound as intended when recorded. Does the 990D actually have functional rear channel speakers that work the way wired speakers would work from a surround receiver?
Asked 1 year ago by Ptony.
- Answer Yes but make sure you have a proper hdmi cable, all are not equal
  Answered 1 year ago by MarkA
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QuestionWhere is the best location for wireless subwoofer? Under tv? Back of room? Next to seating area?
Asked 1 year ago by Kyle.
- Answer Hi there Kyle! You will want to keep the subwoofer on the floor; we do recommend positioning it a few inches away from the front wall of the room where your soundbar is located, but the precise location will ultimately depend on what provides you with the best bass experience. ~Samsung Solutions
  Answered 1 year ago by Samsung
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QuestionDo I need to change any settings to convert the two rear speakers to front speakers?
Asked 1 year ago by Traveler.
- Answer Easy to do in phone app
  Answered 1 year ago by MarkA
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Showing 61-80 of 106 questions

Questions & Answers

Samsung - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black

Q: QuestionDo you lose connection to speakers if power goes out?

Q: QuestionHow many watts is this sound bar

Q: QuestionCan you list all 11 of the speakers and what direction they project the sound and are they separate from the upward projecting speakers?

Q: QuestionI am looking to add to the overall base of the system. Am I able to add a second subwoofer?

Q: QuestionWhat wattage is the subwoofer that comes with this?

Q: QuestionCan i intergrate or add a radio tuner. Iss there a compatible samsung tuner

Q: QuestionWhat are the dimensions of the sound bar? and of the rear speakers

Q: QuestionWhat is the total wattage output of this system?

Q: QuestionDoes this sound bar have an optical digital audio input (from TV and connected accessories)

Q: QuestionDoes this sound bar have an optical digital audio out connector to plug into my TV?

Q: QuestionHow does this work and connect to a Cox Contour box? Is it wireless or recomended HDMI?

Q: QuestionHow much wattage does the sound bar puts out?

Q: QuestionDoes this system have the capability to support 120hz pass through for 4k gaming.

Q: QuestionIf I want to connect a console or pc to the soundbar to get 4k at 120, should I use the included hdmi cable or an I just use my audio quest sky hdmi cable that is polarized, will the cable being polarized affect performance?

Q: QuestionWhat is the RMS and max wattage of the soundbar and subwoofer?

Q: QuestionHow long are the power cords for rear speakers

Q: QuestionWhat specific wall speaker mount kit do you recommend for the 990D rear speakers?

Q: QuestionI have a Q90R and the rear speakers don’t really play separate rear channel sound as intended when recorded. Does the 990D actually have functional rear channel speakers that work the way wired speakers would work from a surround receiver?

Q: QuestionWhere is the best location for wireless subwoofer? Under tv? Back of room? Next to seating area?

Q: QuestionDo I need to change any settings to convert the two rear speakers to front speakers?

Most-viewed items

QuestionDo you lose connection to speakers if power goes out?

QuestionHow many watts is this sound bar

QuestionCan you list all 11 of the speakers and what direction they project the sound and are they separate from the upward projecting speakers?

QuestionI am looking to add to the overall base of the system. Am I able to add a second subwoofer?

QuestionWhat wattage is the subwoofer that comes with this?

QuestionCan i intergrate or add a radio tuner. Iss there a compatible samsung tuner

QuestionWhat are the dimensions of the sound bar? and of the rear speakers

QuestionWhat is the total wattage output of this system?

QuestionDoes this sound bar have an optical digital audio input (from TV and connected accessories)

QuestionDoes this sound bar have an optical digital audio out connector to plug into my TV?

QuestionHow does this work and connect to a Cox Contour box? Is it wireless or recomended HDMI?

QuestionHow much wattage does the sound bar puts out?

QuestionDoes this system have the capability to support 120hz pass through for 4k gaming.

QuestionIf I want to connect a console or pc to the soundbar to get 4k at 120, should I use the included hdmi cable or an I just use my audio quest sky hdmi cable that is polarized, will the cable being polarized affect performance?

QuestionWhat is the RMS and max wattage of the soundbar and subwoofer?

QuestionHow long are the power cords for rear speakers

QuestionWhat specific wall speaker mount kit do you recommend for the 990D rear speakers?

QuestionI have a Q90R and the rear speakers don’t really play separate rear channel sound as intended when recorded. Does the 990D actually have functional rear channel speakers that work the way wired speakers would work from a surround receiver?

QuestionWhere is the best location for wireless subwoofer? Under tv? Back of room? Next to seating area?

QuestionDo I need to change any settings to convert the two rear speakers to front speakers?