“My screen goes blank for seconds like a flash grenade and interrupts my gaming only happens on fast paste games like call of duty and fighting games I had it for 7 months what can I do?”
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I'm having the same issue. Called Samsung and it eas a worthless attempt. They will only help if you can send them a picture of it happening, which is impossible because it happens so fast, but loke the original posy said, it's enough to disrupt a game. I won't be buying another Samsung gaming monitor if they can't provide better support. And yes, we swapped everything out and adjusted all the settings.
Sorry, there was a problem. Please try again later.Sounds like a GPU problem. 1. Check your monitor cable connections. 2. Try a different cable. (Use DisplayPort cable if you are not already to get the best refresh rate) 3. Make sure your GPU drivers are up to date. 4. Check your GPU meets min requirements for the games it happens on. 5. If all the above is good then try to lower your graphics settings in game. 6. If the game has a built in benchmark tool use that to check your CPU/GPU performance.
Sorry, there was a problem. Please try again later.Thank you for your question! We are very sorry for the issue you have encountered with your monitor. Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution. You can reach us via any of the below options: If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Product Support • Manuals and Downloads • Warranty Info • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates Hope this helps!
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