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Customer Ratings & Reviews

Your price for this item is $299.99
The previous price was $399.99

Customer reviews

Rating 4.3 out of 5 stars with 981 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

  • Features

    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 981 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Hdr

    Rated 3 out of 5 stars

    Great, yet suffers from Quality-of-life Issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor does everything that it says it will do. The picture quality is great, response speeds are exceptional and customizable through the menus. The base functions are as intended. Great for gaming (Fast response with MBR/others, 165Mhz with DP and capable PC) and general use. The reason I give three stars is because this monitor suffers from some quality-of-life problems that are very annoying, can be disruptive, and takes away from the overall enjoyment of the product. The monitor has tendency to cut off after inactive use instead of going into a proper standby mode that will allow it to turn on when receiving a signal from a device. In a multimonitor setup, this will cause the other monitors to take over as the main, requiring the Odyssey to be manually powered on which causes windows to go crazy with the display configuration. Another issue is that when in a multi-monitor setup, if HDR is used, some display options are broken or causes massive compatibility issues with the other displays. I am unsure if using all Samsung products would make a difference, and for reference I have a Dell and HP monitor connected to the same PC. I also use a docking station for work that connects via HDMI to the Odyssey and the auto switching ability is non-functional at least in my experience. These are hardware problems that have stifled and frustrated me in my use of it. There is another glaring issue that is intermittent but very annoying and shocking when it happens. If the monitor is off for a long time, manually turned on and given signal too quick, or too cold, the monitor will display a mess of colored vertical lines reflecting the background image that should be displaying. The only way to correct this is to unplug the monitor entirely from power, or sometimes an on/off cycle will fix it. In the case of cold, it took roughly an hour to correct with lingering effects until the monitor warmed up. By the time I called a Samsung rep, it has dissipated just enough to not be able to capture a picture of. This is extremely annoying and worrisome and has left me wondering if my monitor is broke when it happens. The firmware is current, and everything is up to date, I have tried various configurations of options, and nothing seems to have a permeant fix to the problem. Overall, the monitor is a great product for what it is indented to do and sold for. The biggest problem is these QOL problems that dampen the total enjoyment and functionally. I imagine a firmware update, or some kind of troubleshooting option would be a good fix, but Samsung (as of my call) was unaware of this issue. In the event of repairs or solution, this monitor would be a standout in its class and price range. I would not recommend unless you are comfortable with the performance accompanied by these issues I have listed above.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Beautiful, Functional, and Feels like Quality!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a beautiful monitor. I was deciding between this one and the GIGABYTE - M27Q 27" LED QHD. I bought both and returned the Gigabyte; the following is a summary as to why. Performance-wise, the Gigabyte is actually slightly better, but not in any remarkable way that would be noticeable to a simpleton like me (i.e., in absence of a professional performance measurement software). It is a gaming monitor, which has the capacity to rotate on a swivel to stand up vertically (can hook up PS5 or XBOX to game). Although I rarely use the vertical orientation, I REALLY LOVE HOW SMOOTH the physical parts are when adjusting the display; this was the main reason I chose this monitor over the Gigabyte, which felt like cheap China crap. Cons: Too few ports. This display ONLY has ONE HDMI PORT! Overall, I use this as a dedicated monitor for my laptop. Never had any issues, feels like quality, swivels up vertically and viewing angle adjusts very comfortably, multipurpose as gaming display, looks good, and it was available for a nice price. Good luck!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Refresh rate

    Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color and nice contrast. Between the max resolution and refresh rate, it brings the perfect medium for gaming, streaming movies and shows. I have enjoyed this monitor so much that I ordered another for the dual setup

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    No speakers

    Rated 4 out of 5 stars

    Fair and Honest

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t normally do this, but I’m thoroughly impressed. I bought this eight months ago and wanted to wait to write this to give an honest review with some longevity behind it. I will buy another to have a dual monitor set up. This monitor is everything you need. The image quality is out of this world. I’ve seen a lot of reviews on dead pixels on this particular monitor. I myself have not had this issue. The only issue I have with this monitor is the fact that there are no built in speakers. It isn’t that big of issue for someone like myself who has a surround sound or strictly games on a headset, but for this price point I would’ve liked to see it have speakers. I think that a lot of people are making the switch th pc gaming after the console crisis like I did myself. A lot of new pc gamers will not appreciate that they have to buy a surround sound or game with a headset. This is literally the only reason it did not get 5 stars. Hats off to Samsung and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monitor i have had and especially dor the price you cant beat that. What i mainly like is the fact that its a 2k display and has a super high refresh rate. One thing i dont like is that there are not built in speakers. But, the way the monitor performs definitely makes up for not having speakers. Highly recommend for those who like a quick response time and crisp graphics!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Refresh rate

    Rated 5 out of 5 stars

    Gaming screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick refresh Rate easy adjustable good color HDR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent monitor for PS5 gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming monitor, bought it for my PS5. After dialing in the settings there is a very minimal amount of backlight bleed, but nothing crazy. It also supports 4k up scaling which looks very crisp and amazing on games. The monitor does tend to turn all-white or all-black for a few seconds when 120hz mode is on, but with 144 it’s nonexistant. Overall if you can find this on sale for ~$250, it’s a great deal and a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pristine Monitor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good crisp monitor not only for business, yet for gaming. Found this during Black Friday deals, and had to get a second. Now i'm awaiting my 3rd to get shipped into a store to pick up. It'll be well worth it. Great picture and amazing quality!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear you've had a positive experience with your Odyssey FreeSync Monitor.

      If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung. Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Gaming Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with this monitor. The picture quality is amazing, the G-Sync abilities take tons of strain off of the GPU for not having to use V-Sync options, and overall the monitor fits all of my needs with ease. 20/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A little difficult to put together but worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor works great once you can actually put it together. It was a little difficult to attach the stand to the back of the monitor but once it’s in the monitor is fantastic! The picture looks great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear you've had a positive experience with your Odyssey Monitor.

      If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung. Samsung

  • Rated 4 out of 5 stars

    Good Monitor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent 1440p monitor, have had no malfunctions since i’ve gotten it. Try getting this monitor whenever there is a sale happening because sometimes the price drops significantly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice monitor for the cost.this is our second one purchased, my wife uses both for working from home. She likes it because it is easy on her eyes working on them for a long period. Daughter plays games using this monitor and it has great screen quality. Not lagging from what we have all noticed. I would definitely purchase this screen again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very first monitor, great quality and its the perfect choice for my ps5 !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves in Gaming Needs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I've purchased & runs great with Omen harddrive. Got 2 for younger girls to game with their brother who is serving 4 yrs in Germany for the Army. They absolutely love it & it definitely helps them stay in contact so easily. It allows them to game with each other without lagging. No complaints of any kind and no upgrades needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good picture just not the best blacks, would recommend when on sale

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Picture quality, Price

    Rated 5 out of 5 stars

    Great for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Picture is great. Works great with my Series X. I have it on a swing mount. Got it on sale soo even more worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this monitor, really great quality and looks perfect for the set up I want to create

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Monitor especially on sale!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Monitor for a good price! Looks great with new and old games.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Its fwickin cwacked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insane value for the price. I love it for gaming and for viewing content

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Black line in screen 3 weeks after warranty ended

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor on 11/13/2022. Today is 4/21/2023 and a black horizontal line has appeared on my monitor screen. Not a big deal but it’s annoying. Figured Samsung would have a warranty but the manufacture warranty ended 3 weeks ago which really blows. I had heard good things about this monitor but being my first and last Samsung product, I’ll ever buy, just want to warn others that this may happen to you, too. If you do buy this, buy the geek squad protection. I wish I had.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.

      If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.

      You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.

      Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you. Samsung