Questions & Answers

Q: QuestionWhat is the screen size of this Galaxy phone?

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer The Galaxy S25 has a screen size of 6.2 inches.

Q: QuestionDoes this phone have a headphone jack?

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer No, the Galaxy S25 does not have a headphone jack.

Q: QuestionIs the Galaxy S25 water resistant?

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer Yes, the Galaxy S25 is water resistant with an IP68 rating.

Q: QuestionWhat type of charging interface does the Galaxy S25 use?

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer The Galaxy S25 uses a USB-C charging interface.

Q: QuestionHow much storage does the Galaxy S25 have?

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer This Galaxy S25 comes with 256GB of built-in storage.

Q: QuestionCan I use this phone with any carrier?

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer Yes, this Galaxy S25 is unlocked and compatible with AT&T.

Q: QuestionWhat's the difference between the s25 Plus and the s25?

Asked 1 year ago by NessG.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer Hello there Nessg, thank you for finding the available time out of your day to ask us your question about the Samsung Galaxy S25. Here are a few differences between the Galaxy S25 and the S25+: the battery on the Galaxy S25 offers 4000mAh (up to 29 hours of video playback) vs the S25+ which offers 4900mAh (up to 30 hours of video playback). The S25 weighs 162g while the S25+ comes in at 190g. You have a 6.2" FHD+ Dynamic AMOLED 2X main display on the S25 while the S25+ offers 6.7" QHD+ Dynamic AMOLED 2X display. The S25 offers an 128GB option while the S25+ does not. Feel free to contact us again if you have any other questions. Thank you for being a steadfast Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this phone be used with Tmobile?

Asked 1 year ago by KristiJ.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Icyblue

• A:Answer Hello KJ, thanks for asking us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, Ultra Mobile, US Cellular, and Verizon. If you have additional questions, please let us know by contacting Support. Thank you for being a treasured Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionHow many updates do you get with it?

Asked 11 months ago by AOAKLEY57.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow

• A:Answer Hello AOAKLEY57, thanks for asking us your question about the Samsung Galaxy S25. The Galaxy S25 will receive seven years of both software and security updates. f you have any other questions, feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionDoes this phone have e-sim or dual sim?

Asked 1 year ago by JustJ.

• A:Answer e-sim and one physical sim slot

  Answered 1 year ago by Anonymous

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Q: QuestionCan this phone be used with Verizon prepaid?

Asked 6 days ago by Gary.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow

• A:Answer Hello Gary, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Please feel free to reach out to your carrier with your inquiry. Let us know afterward if you have additional questions by contacting Support at your leisure. Thank you for being a staunch Samsung customer. - Debra

  Answered 4 days ago by Samsung

  
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Q: QuestionHow do i know how much memory to buy?

Asked 1 month ago by Csmo.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow

• A:Answer Howdy Csmo, thank you for asking us your question about the Samsung Galaxy S25. The amount of storage you choose for your smart devices really is dependent on your usage habits. 64GB-128GB is suitable for casual users (streaming, limited photos), 256GB-512GB for power users (gaming, filming 4K video, many apps), and 1TB for heavy content creators, ensuring you have enough space and longevity. Hope that helps! Feel free to reach out to Support if you have additional questions. Thank you for choosing Samsung! - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionIs this phone new in the box?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow

• A:Answer Greetings, thank you for finding the opportunity to ask us your question about the Samsung Galaxy S25. The advertised Galaxy S25 is a new device with a 12-month manufacture warranty. If you have any other questions, please feel free to reach out to Support. Thank you for being a cherished Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionCan an unlocked galaxy s25 be used with a tracfone account?

Asked 3 months ago by jiml.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow

• A:Answer Hey Jiml, thank you for taking the time to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have additional questions for us, please feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: Questionwhen purchasing the phone , do i get to keep the current plan i'm on with Boost mobile?

Asked 4 months ago by jgwbl.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Mint

Q: QuestionHow long till restock?

Asked 5 months ago by Luke.

Q: QuestionIs this phone - Open box or - GEEK SQUAD CERTIFIED REFURBISHED or -Third party refurbished sold on Best Buy marketplace? Is this phone sold by Best Buy or by the third party?

Asked 8 months ago by Hunter.

Q: QuestionWill this phone work with consumer cellullar

Asked 8 months ago by Mom.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow

Q: QuestionIs this phone compatible with Tracphone ?

Asked 10 months ago by Rsteegs.

This question was asked about the related product: Samsung - Galaxy S25 256GB (Unlocked) - Silver Shadow

• A:Answer Hello Rsteegs, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions for us by reaching out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 10 months ago by Samsung

  
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