I purchased the HW-B650 Soundbar and the wireless speaker kit . There is no sound on the right rear speaker and I only have the option to adjust the volume on the left rear speaker. Is there a way to get the right speaker to play music ? null

Question

DerekT · Accepted Answer

I had to go into the settings and adjust the Audio Sync selection. it took some tampering but the rear level adjustment setting finally appeared in the menu. At first it only shows on and off. Hope this helps.

Answered by DerekT 3 years ago

Verified Purchase

Samsung · Answer

Hello Ginger,

Make sure that the speaker wire that connects the two speakers together is connected correctly. When you place the bare wires in to the clamps, make sure that the clamps are touching the wires only and not any of the insulation.

If you need troubleshooting for your rear speakers, please contact Samsung Customer Service. 
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.

~Samsung Solutions

“I purchased the HW-B650 Soundbar and the wireless speaker kit . There is no sound on the right rear speaker and I only have the option to adjust the volume on the left rear speaker. Is there a way to get the right speaker to play music ?”

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