“I bought this drive last week, went to download a 13gb hd video onto the new drive and it says the file is to large. I have nothing stored on the 128gb drive so how is the file to large?”
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Hi Matt, we are sorry for the inconvenience. Please know that when you get a message saying a file is too large, even though there’s space on the SanDisk Cruzer Glide 128GB flash drive, it’s due to how the drive’s file system works. The SanDisk support article below explains this issue and how to address it by using a file system that supports larger files. Please see (https://support-eu.sandisk.com/app/answers/detailweb/a_id/35105) If the issue persists, you can open a ticket at (https://support-en.sandisk.com/app/askweb) with a deṭailed problem, relevant screenshots, and drive details.
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