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Some devices are only capable of reading USB 2.0 & if you are using a USB 3.0 it may not be readable on older Mp3 players. Hope this helps you.
Sorry, there was a problem. Please try again later.Hi, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
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