Questions & Answers

Q: QuestionHow does the Back in Motion technology help with posture?

• A:Answer The Back in Motion technology helps keep your back in proper position.

Q: QuestionCan the chair be adjusted in height?

• A:Answer This Serta Works ergonomic executive office chair has adjustable height and tension for a great fit.

Q: QuestionWhat is the maximum weight capacity?

• A:Answer The maximum weight capacity is 250 pounds.

Q: QuestionAre the armrests padded?

• A:Answer The armrests on this chair do have padding.

Q: QuestionI purchased this chair last year and love it, but the pneumatic cylinder now needs to be replaced. The paperwork that came with the chair doesn't include the part number info for this - can you provide it?

Asked 4 years ago by KathyH.

This question was asked about the related product: Serta - Upholstered Back in Motion Health & Wellness Office Chair with Adjustable Arms - Bonded Leather - Black

• A:Answer Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

  Answered 3 years ago by Serta Team

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Q: QuestionWhat is the degree of tilt that this chair offers?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Serta - Back in Motion Health & Wellness Task Chair - Frye Chocolate

• A:Answer Don't waste your money it is a horrible chair it doesn't really tilt the back just sticks out.

  Answered 4 years ago by jadabugVerified Purchase

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Q: QuestionWhen do you think the serta health and wellness mid back task chair in Frye chocolate will be back in stock. Can you notify me when it is

Asked 5 years ago by steve.

This question was asked about the related product: Serta - Back in Motion Health & Wellness Task Chair - Frye Chocolate

Q: QuestionThis chair specs say " modify the height from 38-1/4" to 40-1/4"" is this from the floor to the seat or from the floor to the top of the chair back which is beyond stupid for a Stat. I need seat height.

Asked 5 years ago by Heightspecs.

This question was asked about the related product: Serta - Back in Motion Health & Wellness Task Chair - Frye Chocolate

• A:Answer Hello, we apologize for any inconvenience. The seat height is from 20.25 - 22.25 inches and this spec info link may help you. https://images.salsify.com/image/upload/s--0Mw2wYyO--/c_limit,cs_srgb,h_600,w_600/eznzpxlq0ajunvkrtji7.jpg

  Answered 5 years ago by Living Style

  
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Q: QuestionCan this be returned to best buy? Does this chair have lumbar support?

Asked 5 years ago by Nastassja.

This question was asked about the related product: Serta - Upholstered Back in Motion Health & Wellness Office Chair with Adjustable Arms - Bonded Leather - Black

• A:Answer Yes, this chair have lumbar support.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat is the weight capacity of this chair?

Asked 6 years ago by DragonPink.

• A:Answer Weight capacity is 250 Lbs.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan it be used without arm rest?

Asked 5 years ago by sewing.

This question was asked about the related product: Serta - Back in Motion Health & Wellness Task Chair - Frye Chocolate

• A:Answer Get a chair that you can physically sit in or see this chair is horrible and not you cannot remove the arms.

  Answered 4 years ago by jadabugVerified Purchase

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