“Ok I have a shark rotator speed lift away the green n sliver one, the brush won't spin everything is good with the brush the belt and the switch what could it be? And also there is a 3 prong metal connector in the lower part of the wand , what is that for”
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Your problem is caused by the power supply board in the brush unit which Shark will not bsupply, they expect you to buy the complete unit at £99.99p
Sorry, there was a problem. Please try again later.Hello, We are sorry to hear that you are experiencing a difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team
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