“I bought the shark lift away and when I use it on hard floor the brushes don’t move but they do when on carpet control. Are they not supposed to move on hard floor option?”
Answer This Question
1-2 of 2 Answers
They are not supposed to move when they are on a hard surface. The roller motion is only for carpet.
Sorry, there was a problem. Please try again later.Hello, We would like to inform you that the brushrolls on the Shark® DuoClean® Powered Lift-Away Speed™ (NV801) Bagless Upright Vacuum should spin on all flooring modes. With this being said, some models do turn the brushroll off on bare floor mode. To assist you with this further, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team
Sorry, there was a problem. Please try again later.