1st time using was fine. 2nd time, every minute or so it's on, Empty Dirty Water lights up & it unit stops. Starts right back when I press button Using Hard Floor Mode. Cleans well when it's on. But difficult to use like this.
Thanks,
John null

Question

1st time using was fine. 2nd time, every minute or so it's on, Empty Dirty Water lights up & it unit stops. Starts right back when I press button Using Hard Floor Mode. Cleans well when it's on. But difficult to use like this.
Thanks,
John null

Accepted Answer

I had the same issue, and fixed it by rotating the roller cloth.

Shark Support Team · Answer

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

Answered by Shark Support Team 2 years ago

“1st time using was fine. 2nd time, every minute or so it's on, Empty Dirty Water lights up & it unit stops. Starts right back when I press button Using Hard Floor Mode. Cleans well when it's on. But difficult to use like this. Thanks, John”

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