“I charged the unit and programmed for one day, it did its cleaning but got stuck in an area and had to manually put it back in the charging station, now no lights come on and it won't start cleaning again. Looking for suggestions to try and reset.”
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Sounds like it may not have lined up on charging station properly. If the unit didn’t beep when placed on the base, it will not have charged. Then, check that the power switch wasn’t mistakenly turned off when you picked it up. It’s easy to do. Good luck.
Sorry, there was a problem. Please try again later.Hello Bud, We are very sorry to hear that you are experiencing an issue with your Shark - ION™ 750 App-Controlled Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team
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