“When I click the handle & hose to the wand, I hear the click first but then need to press a little firm in order for it to lock. Is this normal or should I exchange it for another? I just purchased it today.”

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• I think it's normal. Use a little more force when clicking it in and it should stay.

  Answered by BestGirl 8 years ago

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• Newbies, For more trouble shooting questions, please kindly contact a product specialist at Shark. They can be reached at 1-800-798-7398. Best Regards, Customer Support Team

  Answered by Shark Support Team 8 years ago

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