“When the original battery will no longer take a charge, will the manufacturer replace the battery? If so, at what cost?”
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From their website: Shokz offers a two-year manufacturer warranty on all new headphones purchased from authorized retailers in most countries. Refurbished products purchased from authorized retailers are covered by a one-year manufacturer warranty. If you believe your product is faulty and is within the warranty period, please fill out this form to submit a warranty claim http://help.shokz.com/s/product-warranty-claim
Sorry, there was a problem. Please try again later.Hi there- Shokz here! We have a free two-year warranty on all Shokz. If the battery is not functioning properly, please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1-1.5 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!
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