Questions & Answers

Q: QuestionWhat is the firmness level of the Shiloh mattress, and how does it cater to different sleep preferences?

• A:Answer The Shiloh mattress has a medium firmness level, providing cloudlike memory foam for adaptive support and pressure relief in any sleep position. This medium feel is designed to cater to a wide range of sleep preferences, offering comfort and support for individuals who prefer a mattress that is not too soft or too firm.

Q: QuestionWhat does the 10-year limited warranty provided with the Shiloh mattress cover?

• A:Answer The 10-year limited warranty provided with the Shiloh mattress covers the mattress itself, not the mattress cover. It ensures that the mattress will be free from defects in materials and workmanship for a period of 10 years from the date of purchase. If any such defects are found, the manufacturer will repair or replace the mattress at its discretion.

Q: QuestionHow does the mattress minimize motion transfer, allowing for undisturbed sleep for both partners?

• A:Answer The Shiloh 14-Inch Memory Foam King Mattress effectively minimizes motion transfer through its use of memory foam. Memory foam is known for its ability to absorb impact and isolate motion, ensuring that movement on one side of the bed does not disturb the other partner. This feature allows couples to enjoy undisturbed sleep throughout the night.

Q: QuestionHow does the Shiloh 14-Inch Memory Foam King Mattress provide comfort and support throughout the night?

• A:Answer The Shiloh 14-Inch Memory Foam King Mattress provides comfort and support through its triple-layer design. The top layer of advanced SureTemp™ memory foam conforms to the body, relieving pressure points and providing adaptive support. The middle layer of premium airflow foam enhances breathability and helps maintain an ideal body temperature. The bottom layer of long-lasting base foam ensures durability and stability.

Q: QuestionHow does the layered design of the mattress contribute to its durability and long-lasting comfort?

• A:Answer The layered design of the Shiloh 14-Inch Memory Foam King Mattress contributes to its durability and long-lasting comfort by combining advanced Suretemp™ memory foam, premium airflow foam, and long-lasting base foam. This construction provides pressure relief, motion isolation, and temperature regulation, ensuring consistent comfort and support throughout the night.

Q: QuestionWhat is the maximum weight capacity of the Shiloh 14-Inch Memory Foam King Mattress?

• A:Answer The maximum weight capacity of the Shiloh 14-Inch Memory Foam King Mattress is 300 pounds. This information can be found in the product specifications section, under the "Maximum Weight Capacity" row.

Q: QuestionAre there any specific certifications or standards that the Shiloh mattress meets or exceeds?

• A:Answer The Shiloh 14-Inch Memory Foam King Mattress is CertiPUR-US® certified, which means it is made in the USA and meets specific environmental and durability standards. It is also eco-conscious and tested for durability.

Q: QuestionExplain the Suretemp® memory foam technology and its role in ensuring a comfortable sleep experience.

• A:Answer SureTemp® memory foam is a temperature-regulating material that adapts to body temperature, ensuring consistent comfort throughout the night, regardless of weather conditions. It helps maintain an ideal sleeping temperature, promoting undisturbed and restful sleep.

Q: QuestionWhat is CertiPUR-US® foam, and why is it significant in the construction of the Shiloh mattress?

• A:Answer CertiPUR-US® foam is a certified environmentally conscious foam made in the USA. It is significant in the construction of the Shiloh mattress because it ensures the foam meets specific standards for content, emissions, and durability, providing consumers with a high-quality and safe product.

Q: QuestionIn what ways does the memory foam in the mattress alleviate pressure points and provide comfort for various sleep positions?

• A:Answer The memory foam in the Shiloh 14-Inch Memory Foam King Mattress conforms to the body's shape, evenly distributing weight and reducing pressure points on the knees, hips, and shoulders, regardless of the sleeper's position. It also isolates motion, minimizing partner disturbance and ensuring a comfortable sleep environment.

Q: QuestionWhat is the return policy on this mattress? Is it the same policy for all mattresses purchased from Best Buy?

Asked 2 years ago by Spencer.