Questions & Answers

Q: QuestionDoes the Snow Joe snow shovel kit come with a battery and charger?

• A:Answer Yes, the Snow Joe snow shovel kit includes a 4.0-Ah battery and charger.

Q: QuestionWhat is the voltage of this Snow Joe cordless snow shovel?

• A:Answer The snow shovel is powered by a 24 volt battery.

Q: QuestionHow much does the Snow Joe cordless snow shovel weigh?

• A:Answer This Snow Joe cordless snow shovel weighs 17.2 pounds.

Q: QuestionIs this Snow Joe snow shovel kit battery powered?

• A:Answer Yes, the Snow Joe snow shovel is battery powered.

Q: QuestionWhere can I purchase extra batteries?0

Asked 3 years ago by Poochie3835.

• A:Answer Dear BestBuy Customer, Please give us a call at our toll-free number is 866-766-9563 (Monday through Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%. Thanks Customer Service Team Snow Joe + Sun Joe

  Answered 3 years ago by Snow Joe + Sun Joe

  
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Q: QuestionCan this be used over gravel ?

Asked 4 years ago by Smiles.

• A:Answer If your gravel is well frozen to the ground or you keep the snow pusher a little lifted from the ground, then yes.

  Answered 3 years ago by AlDKVerified Purchase

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Q: QuestionThe Snow Joe website offers a three year warranty with purchase . Can Best Buy match that offer?

Asked 4 years ago by Anonymous.

• A:Answer Dear BestBuy Customer, Please reach out to BestBuy for further assistance on the Snow Joe 24V-SS13 24-Volt iON+ Cordless Snow Shovel Kit | 13-Inch | W/ 4.0-Ah Battery and Charger warranty. Hope this helps, if you have any other questions please let us know. Thanks Customer Service Team Snow Joe + Sun Joe

  Answered 4 years ago by Snow Joe + Sun Joe

  
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Q: QuestionCan I buy a warranty?

Asked 4 years ago by Warranty.

• A:Answer Dear BestBuy Customer, The Snow Joe 24V-SS13 24-Volt iON+ Cordless Snow Shovel Kit | 13-Inch | W/ 4.0-Ah Battery and Charger comes with 2 free years of warranty, and you do have the choice to purchase additional years on our website at snowjoe.com. Hope this helps, if you have any other questions please let us know. Thanks Customer Service Team Snow Joe + Sun Joe

  Answered 4 years ago by Snow Joe + Sun Joe

  
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Q: QuestionDo you have any more snow joe snow shovel now

Asked 4 years ago by Anonymous.

• A:Answer Dear BestBuy Customer, Please give us a call at our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%. Thanks Customer Service Team Snow Joe + Sun Joe

  Answered 4 years ago by Snow Joe + Sun Joe

  
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Q: QuestionHow long will it run on a full charge How long to recharge

Asked 4 years ago by btk187.

• A:Answer Dear BestBuy Customer, The Snow Joe 24V-SS10-XR 24-Volt iON+ Cordless Snow Shovel Kit | 10-Inch | W/ 5.0-Ah Battery and Charger has a run time of 1hr and 20 mins and the charge time is 2hr and 20 mins. Hope this helps, if you have any other questions please let us know. Thanks Customer Service Team Snow Joe + Sun Joe

  Answered 4 years ago by Snow Joe + Sun Joe

  
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Q: Questionwhat does it weigh?

Asked 4 years ago by ayzya.

• A:Answer Dear BestBuy Customer, The Snow Joe 24V-SS10-XR 24-Volt iON+ Cordless Snow Shovel Kit | 10-Inch | W/ 5.0-Ah Battery and Charger weigh about 11 lbs. Hope this helps, if you have any other questions please let us know. Thanks Customer Service Team Snow Joe + Sun Joe

  Answered 4 years ago by Snow Joe + Sun Joe

  
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Q: Questionhow far can it throw snow

Asked 4 years ago by jacknjill.

• A:Answer Dear BestBuy Customer, The Snow Joe 24V-SS10-XR 24-Volt iON+ Cordless Snow Shovel Kit | 10-Inch | W/ 5.0-Ah Battery and Charger - Blue & Black can throw snow up to 20 feet away. Hope this helps, if you have any other questions please let us know. Thanks Customer Service Team Snow Joe + Sun Joe

  Answered 4 years ago by Snow Joe + Sun Joe

  
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Q: QuestionWhat store has This? Snow Joe 24V-SS13 24-Volt iON+ Cordless Snow Shovel Kit | 13-Inch | W/ 4.0-Ah Battery and Charger - Blue & Black

Asked 5 years ago by Snowman.

• A:Answer This is sold online only at Best Buy. It is sold out in store.

  Answered 5 years ago by Snow Joe + Sun Joe

  
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Q: QuestionHow long will battery last when blowing snow.

Asked 3 years ago by Anonymous.

• A:Answer I use mine for about an hour at a time without any issues. I have yet to have it die on me mid snow removal.

  Answered 3 years ago by AlDKVerified Purchase

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