“What is the fix for the apparent factory defect (documented) for the SONY HT-9000X soundbar which exhibits the following issue: VOLUME INCREASES BY ITSELF every 5-6 minutes, SOUNDBAR turns on by itself unless unplugged ; always lands on volume "60"”
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Had the exact same issue.. Had been working fine for the past two years then out of the blue started acting up.. Had recently had a lightning storm before the problem started happening so it was probably a voltage spike.. Do a factory reset and make sure the firmware is up to date.. The procedure for checking and updating the firmware is on the website.. Also make sure the Bluetooth subwoofer has a secure connection (amber light on the front of the sub).. If it’s showing a green light when the system is on means it’s connected but not a secure connection.. I did all that and mine is working great again...
Sorry, there was a problem. Please try again later.Hi EasyBreezy748, we're sorry to hear that you have an issue with your SONY unit. Start by resetting the soundbar. With the unit powered on, press and hold the Power and Volume (-) buttons down for 10 seconds. The soundbar will reset. The soundbar should not reset itself to volume "60" after that. If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Sorry, there was a problem. Please try again later.I has the same issue
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