“I am considering returning this TV. I love picture however the Apps I have always freeze the circle thing is active more than I like I have my fire stick and prefer using that from a previous TV. My WiFi constant drops”
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Sounds like a WiFi problem. I had the same problem with my WiFi because of location of my TV in my house. I got Eero booster and everything is now working great. No drop-outs,
Sorry, there was a problem. Please try again later.Hi Fit448, We're sorry to hear that you are not impressed with your new Sony TV. This is definitely not what we wanted you to experience. Kindly check the following link : https://www.sony.com/electronics/support/articles/00141896 There are steps that you can perform to resolve the issue. For optimum performance, make sure that the software version of the TV is up-to-date. When using Wi-Fi®, the distance of the router to your device is another factor to consider. To maximize your viewing experience when streaming video or listening from an audio app, make sure that the router is placed near your device. They shouldn't be more than 25 feet away from each other. If possible, install both devices in a location without walls in-between them. Other wireless devices such Bluetooth® speakers, wireless phones, microwave ovens, and devices sending radio frequency may also cause poor signal strength. A connection issue with your modem/router is often resolved after performing a power reset. If you have a separate modem and router, power reset both devices. -Unplug the power to your modem/router and wait about 60 seconds. -Reconnect the power to your modem/router and make sure it's turned on. -Wait until the device is finished making it's connection to the internet and your network. -Check your network status. Performing a power reset on the TV may also help resolve the issue: -Turn off the TV. -Unplug the television power cord from the electrical outlet. -Let the television remain without power for 2 minutes. -Plug the power cord back into the electrical outlet. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Regards, -Craig
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