“I have a new 55 in Bravera XR OLED Google TV ( model XR55A80K 0 and I cannot NOT shut of the CC?”
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In your main settings menu, go to preferences (channels) and select captions. The rest depends on where you're having the issue but just turn it off for where you need to.
Sorry, there was a problem. Please try again later.Hi wayno, We are sorry to hear about the issue you are having. Availability of closed captioning and subtitles depends on the input device or streaming app that you're using. If you're watching a content from an app, please check the settings or contact the app provider for further assistance. If you're watching movies or shows from your cable box, check if the cable box remote has a CC button or check the cable box settings to turn it off. You can also reach out to your cable service provider for more information. Regards, Sam
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