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I'm having the same issue with this TV. Had it for two years and one day decides not to turn on. Tried new batteries in the remote, physically powering it on, power cycling, differents outlets, unplugging everything and only plugging in the power cord and nada.
Sorry, there was a problem. Please try again later.Hi Nopower, We regret to hear that your TV is not turning on. You may refer to these troubleshooting steps to help resolve the issue: 1. Check your TV power cord to ensure it's not loose or disconnected. 2. Make sure to connect the power cord to a working power outlet. 3. Unplug the TV power cord from the wall outlet (or from the back of the TV or power adapter if the power cord is detachable and accessible), wait two minutes, then plug the power cord back in. Note: If your TV power cord is completely inaccessible, you may be able to disconnect the power by temporarily turning off the circuit breaker switch to the power outlet used by your TV. The TV comes with a 1-year manufacturer's limited warranty. If still not resolved, please let us know. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "TV & Projectors" and from there you'll see different ways to reach us. -Ralph
Sorry, there was a problem. Please try again later.Not that I’m aware of. Most tvs reset is just unplugging from outlet for about 30 seconds. You also might have a bad power strip or outlet that was damaged when power was restored
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