“The tv will not sync with the Spectrum remote. The cable box will power on, the tv will power on and immediately turn off. Is there a setting in the tv I’m not finding?”
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Hi there, Thank you for choosing Sony. If you are referring to the spectrum cable box remote controller, please perform the Cable/Satellite box control setup in [Cable/Satellite box setup] allows you to control a cable/satellite box using the TV’s remote control. Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [External inputs] — [Cable/Satellite box setup] — [Cable/Satellite box control setup]. For more information on this, please check our help guide link: https://helpguide.sony.net/tv/kusltn1/v1/en-003/04-08_03.html Should you need further assistance with your Sony TV, please contact us for help. Send us an email at [email protected] using the format below. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl
Sorry, there was a problem. Please try again later.It took 3 calls to Sony's tech support to get the TV to work with my cable box and cable remote (Xfinity). The auto-setup doesn't work and created several problems we had to undo. I still have to press he TV button twice every time I turn the TV on to get to cable. It won't remember the setting. TV has great picture but is not very user-friendly.
Sorry, there was a problem. Please try again later.I truly suggest that you contact the Geek Squad. They are the best at helping you get all your components optimally set up!
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