“Is it common for the screen/glass to have warped or ripple areas? Mine has what looks like an area that’s a bit concave when the reflections hit it. It’s not noticeable when the tv is on - it’s just clearly not a perfectly flat display.”
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Hi Stormtrooper615, This isn't a malfunction of the OLED TV. The panel is bonded to the structure which causes a slight distortion when the TV is turned off. However, this will not affect the picture quality of the TV. If you feel like the ripple effect affects the picture quality of the TV, please reach out to us for assistance. May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl
Sorry, there was a problem. Please try again later.Here is an image for better context. There’s and area that looks pushed in, if that makes sense. The reflection of the light should be a straight line.
Sorry, there was a problem. Please try again later.If this is the case, a bit concave screen/glass, it is not noticeable, and it looks perfect for both of us.
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