“TV will not connect to the Internet and our WiFi signal is very strong. TV tries to connect but cannot. Tried a soft reset but didn’t help. Any ideas.”
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I wish I could help. I am having the same issue and it was installed by Geek Squad in October.
Sorry, there was a problem. Please try again later.Hi Ohio, Thank you for choosing Sony. We are sorry to hear that you are experiencing difficulties with your Sony TV. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please follow our troubleshooting article link: https://www.sony.com/electronics/support/articles/00151038 May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl
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