Questions & Answers

Q: QuestionDoes this fit in a Toyota Camry 2014 le?

Asked 3 months ago by Toyo.

Q: QuestionWill this allow me to keep the factory backup camera and steering wheel controls ?

Asked 3 months ago by Anonymous.

• A:Answer Hi there, Thanks for the question and the interest in Sony products! This radio provides the ability to connect both your factory backup camera and your steering wheels, but may require additional parts or harnesses that are specific to your vehicle. Your installation expert can help guide you on any required parts required for installation. We hope this information comes in handy! Best regards, DiegoV

  Answered 3 months ago by SonyListens

  
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Q: Questionif it doesn’t fit in my car, is there a way i can prop it up with something?

Asked 4 months ago by imzy.

• A:Answer Hello Imzy, Thank you for choosing Sony! We appreciate your question and are here to assist you. The XAV-AX1000 should be installed with a vehicle-specific, third-party installation kit and wiring harness. This provides secure mounting in the dashboard to prevent movement and allows for easy access to radio functionality while driving. Best Buy technicians can provide their recommended installation kit model number for proper installation. Best regards, -Fred

  Answered 3 months ago by SonyListens

  
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Q: QuestionWill this device fit a 2007 Chevy Silverado 1500 classic body?

Asked 4 months ago by A.

• A:Answer Hi A, Thanks for your question! Yes, but it will require some installation parts for proper installation. We suggest you contact your local Best Buy installation specialist for assistance. Thanks for considering Sony products! Regards, Dominick

  Answered 4 months ago by SonyListens

  
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Q: QuestionDoes it support android auto as well, or just car play

Asked 4 months ago by Biggus.

• A:Answer Hi Biggus, Thank you for asking! The Sony XAV-AX1000 is designed primarily for Apple CarPlay connectivity. While it does offer Bluetooth for hands-free calling and audio streaming with Android devices, it does not support Android Auto. If Android Auto is a key feature you're looking for, we do offer other models in our XAV-AX series that provide that functionality, such as the XAV-AX4000 or XAV-AX8500. Thanks for considering Sony products! Best regards, Estefany

  Answered 4 months ago by SonyListens

  
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Q: QuestionI'd like to install this radio in my 2017 Toyota Rav4. What installation equipment do I need if I want to install it myself? I want to retain steering wheel controls so I know I will need an adapter. Which one is needed? iDataLink Maestro?

Asked 5 months ago by Anonymous.

• A:Answer Hi there, Many of our Sony radios will work with aftermarket adapters that will retain many, if not all, of your current Steering Wheel control features. The XAV-AX1000 is not iDatalink Maestro compatible, but our high-feature XAV-AX4000 model is. We would recommend you talk with an installation technician to find out help determine the best aftermarket adapter to retain features in your vehicle with the radio you eventually select. Aftermarket adapter available will vary based on your vehicle features and trim level, and our radio model. Thanks for considering Sony. -Eliab

  Answered 5 months ago by SonyListens

  
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Q: QuestionCould this fit my 2015 honda civic ELX with jbl installed currently?

Asked 6 months ago by brynn.

Q: QuestionHi, I have this installed in my honda crv 2011 but need to take it out. Are their instructions on how to take it out? thanks

Asked 6 months ago by LPel.

• A:Answer Hi LPel, thank you for contacting us. We are very glad to address your question about the XAV-AX1000! Regarding your inquiry about instructions on how to remove your XAV-AX1000 from your Honda CRV 2011, we currently do not have specific removal procedures available. Our manuals are primarily focused on the operation and initial setup of the receiver rather than its removal. For the safe and proper removal of the unit, we highly recommend contacting a professional car audio installer. They have the expertise and specialized tools to assist you with the removal process, ensuring no damage occurs to your vehicle or the receiver. Thanks for choosing Sony and for your understanding. Best regards, Stephanie

  Answered 6 months ago by SonyListens

  
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Q: QuestionWould an Android Phone be able to connect without issue?

Asked 6 months ago by Anonymous.

• A:Answer Hi there, The Sony XAV-AX1000 does not support Android Auto. You can still connect Android smartphones to the XAV-AX1000 via Bluetooth for basic phone calls and audio streaming but features specific to Android Auto—such as Google Maps, Assistant, and app integration are not available on this unit. If Android Auto functionality is desired, other models like the XAV-AX5000 should be considered. Thanks for choosing Sony. -Eliab

  Answered 6 months ago by SonyListens

  
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Q: QuestionWhat would I need to install this in my 2012 Toyota Avalon

Asked 7 months ago by Ryce.

• A:Answer Hi Okienana, For your 2012 Toyota Avalon you will need: the XAV-AX1000 unit, a Toyota-compatible dash kit, a wiring harness adapter, an antenna adapter, possible steering wheel control interface, and Sony strongly recommends installation by a qualified, professional installer due to the variables involved with different makes and models. They provide wire color/function documentation for their harness, but not for the vehicle's wiring. Best regards, Eliab

  Answered 6 months ago by SonyListens

  
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Q: QuestionDoes it work with alexa?

Asked 7 months ago by Manny.

Q: QuestionWill this headunit work with factory Bose speakers and amplifier? 2006 GMC Sierra 7 speaker Bose system.

Asked 8 months ago by Kennypowers.

Q: QuestionUSB port(s)? The information in the Specs section and the From the Manufacturer section disagree. Are there one or two USB ports? I would like to play files while using CarPlay. Since this uses wired CarPlay I will need two USB ports. Thanks

Asked 8 months ago by Rocket88.

• A:Answer Only 1 port.

  Answered 7 months ago by JesseMVerified Purchase

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Q: QuestionTuner Sensitivity/FM Reception After a terrible experience with another brand in my last car, I want to make sure the FM tuner in this unit gives good reception of fringe signals. Also, please confirm this has RDS. Thanks

Asked 8 months ago by Rocket88.

Q: QuestionInterested in getting this for my 2019 Honda Pilot LX. Would the steering wheel controls/hardwiring, backup camera, car speakers, and microphone all be compatible? And could this all be configured with an installation package from Best Buy?

Asked 8 months ago by Moxi.

Q: QuestionWith this car receiver, based on installation will the back up camera activate when the car is in reverse.

Asked 8 months ago by Bark.

Q: QuestionHow do you get rid of the ads

Asked 8 months ago by Titan.

Q: QuestionI have a 2008 Hyundai with no microphone built in, When I am hooked up through Apple car play, does it default to using the microphone on my iPhone for phone calls or do I need to purchase an external microphone?

Asked 9 months ago by Tj.

• A:Answer Hi Tj, We appreciate your inquiry regarding our Digital Media Receiver! The XAV-AX1000 includes a microphone that must be installed in the vehicle to accommodate voice control and Bluetooth calling capabilities. Therefore, you don't need to purchase an external microphone, it is included in the box. We hope this helps! Thank you for choosing Sony. Best regards, - Stephanie

  Answered 9 months ago by SonyListens

  
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Q: QuestionHow to set clock

Asked 9 months ago by Debby.