“I bought this TV back in October of 2019 and it has worked fine up until a week ago. All of a sudden while watching TV it just goes off into sleep mode! you can still hear the audio of the show but the screen just goes to sleep! Help!”
Answer This Question
1-1 of 1 Answer
@KellieK32, We regret to hear about this. Please make sure that the sleep timer is not turned on. Ref: https://helpguide.sony.net/tv/gusltn1/v1/en-003/08-08_01.html If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Bestbuy Username: Model Number: Issue: Telephone Number: Sincerely, Sam
Sorry, there was a problem. Please try again later.