“Anyone have a rattling of the rear plastic housing on tv when low bass frequency is played on higher volume on 77 a80j. Otherwise tv is perfect”
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Same here on my a80j 65”. I noticed when i hold the antenna input and the plastic housing behind where there’s side usb,hdmi, headphones jacks .. it stops. I thought I had broken speakers. But the problem isn’t fixed
Sorry, there was a problem. Please try again later.Hi there, Thanks for reaching out! We regret to hear you're hearing unwanted noise when low bass frequency is played on your TV. We'd love to help you troubleshoot your concern by isolating your sources and understanding your connections. Verify if the issue happens when watching from an internal app or an external device. In the meantime, try performing try a power reset by unplugging the TV power cord from the wall outlet, wait two minutes, then plug the power cord back in. Test your issue again. You may access this link here for some helpful information: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00012291 We would like to know more about the situation that you faced with the TV and turn this into a better experience. For us to better assist you, please follow the steps below for ways to contact us so we can get a better understanding of your concern. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the A80J: Sincerely, Jess
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