“I just unboxed my 77" and there is a slight curve/bend in the panel. Surely this can't be normal, right?”

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• No, this is not Norma. I didn’t experience that when mine was removed from box.

  Answered by Harley2008 4 years ago

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• Hi DisappointedDan, We're sorry to hear that you have an issue with your new Sony Bravia TV. This is definitely not the experience we want you to have. We want to make sure that you’ve been taken care of by your authorized reseller. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the A80J: We appreciate you and thanks for sharing your feedback with us. Sincerely, Jess

  Answered by SonyListens 5 years ago

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