“If the screen gets scratched somehow can it be replaced?”
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Hi Datman, Thank you so much for your inquiry. For physical or cosmetic damage, you can take the TV to an authorized servicer for evaluation to determine the repair options available. For more details, you may check out the following article: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-77a80j/articles/00006741 Please note that the 1-year manufacturer's limited warranty of the XR-77A80J does not cover any kind of accidental or physical damage. ref: https://www.sony.com/electronics/support/res/manuals/4595/c93100a1fe624cd97594959ae4e8b271/45953330M.pdf Hope you find this information to be helpful, and thanks again for your question. Best regards, Romeo
Sorry, there was a problem. Please try again later.to the best of my knowledge if you enroll in geek squad total care they fix or replace everything in your purchase! the owners manual on this model has a good section on how to care for this delicate screen. it is by far the greatest sony bravia tv i have purchased out of DOZENS of models of bravia tvs. if you did not purchase this oled from best buy, and it already has a scratch, you can still go to a best buy and purchase total teck! they cover All electronics in your home! if you have not purchased this tv yet, i would strongly suggest you purchase it from best buy! they will match ANY price!!! GOOD LUCK DATMAN!!!
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