Questions & Answers

Q: QuestionIs this a wireless controller?

• A:Answer Yes, this controller is wireless.

Q: QuestionDoes this controller have motion-sensing technology?

• A:Answer Yes, this controller has motion-sensing technology.

Q: QuestionIs the controller rechargeable?

• A:Answer Yes, the controller has a rechargeable battery.

Q: QuestionDoes this controller have a headset jack?

• A:Answer Yes, this controller has a headset jack.

Q: QuestionDoes this controller have analog joysticks?

• A:Answer Yes, this controller has analog joysticks.

Q: QuestionDoes it come with a charging cable?

Asked 6 years ago by Nikademus.

This question was asked about the related product: Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Midnight Blue

• A:Answer No it doesn’t. Only the controller.

  Answered 6 years ago by Sppaceghost

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Q: QuestionCan this be used for a computer/monitor (will it be compatible)

Asked 8 years ago by Whatever.

This question was asked about the related product: Sony - DualShock 4 Wireless Controller for PlayStation 4 - Red Crystal

• A:Answer With a PS4 adapter yes

  Answered 8 years ago by HickenVerified Purchase

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Q: QuestionDoes this controller work with the standard PS4?

Asked 8 years ago by Jalapeno.

• A:Answer Yes it does and it also works with the PS3.

  Answered 8 years ago by ChooseAnicknameVerified Purchase

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Q: QuestionIs this 1st or 2nd generation?

Asked 6 years ago by Pat.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

• A:Answer The Newest As Of 2018-2019+

  Answered 6 years ago by XxAndrewXx

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Q: QuestionWhat is the model of the controller is it CUH-ZCT2 or CUH-ZCT2U

Asked 7 years ago by Dee.

• A:Answer Hey Dee, I'm not sure if you already received a response for your question: The Sony Model CUH-ZCT2 Wireless Controller, also known as the DualShock 4 was released in 2016 to replace the outgoing CUH-ZCT1 controller released in 2013. Model numbers will have a country code suffix, but the core model remains the same. The CUH-ZCT2U (United States) and CUH-ZCT2J (Japan) controllers contain the same components. The Dualshock 4 controller is compatible with the Playstation 4 and some Playstation 3 titles. The controller can interface over Bluetooth or Micro USB.

  Answered 7 years ago by zj13Verified Purchase

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Q: QuestionHow long is the manufacturer warranty of the ps4 controller?

Asked 10 years ago by Anonymous.

This question was asked about the related product: Sony - DUALSHOCK 4 Limited Edition Uncharted 4 Wireless Controller for PlayStation 4 - Gray Blue

• A:Answer 1 year

  Answered 6 years ago by Anonymous

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Q: QuestionDoes Best Buy offer a protection plan with these ?

Asked 8 years ago by Mike.

• A:Answer Yes. We bought a two year plan.

  Answered 8 years ago by krys1022Verified Purchase

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Q: QuestionIs it in store yet ?

Asked 6 years ago by Alex.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

• A:Answer It is in the store right now

  Answered 6 years ago by CEZAR

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Q: QuestionWith my warranty , can I return my broken controller back for a different color ??

Asked 6 years ago by Eddy.

This question was asked about the related product: Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

• A:Answer Yes you can exchange it

  Answered 6 years ago by Marlaivan1021

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Q: QuestionHow do I get it replaced just gave it to my hubby for Christmas and now it doesn’t even hold a charge anymore

Asked 5 years ago by Trace.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Jet Black

• A:Answer Hey, all you need to have with you in order to get it replaced is the controller(no box needed I believe) and the receipt. If you don’t have the receipt there’s no need to worry because they can easily find your purchase history through your phone or email that you used for your Best Buy account

  Answered 5 years ago by StackupE

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Q: QuestionDoes it connect to iPhones?

Asked 5 years ago by Ps4gamer4444444444445.

• A:Answer Yes it does. Just hold the ps button and the share button at the same time for like 5 seconds and the controller light will start blinking rapidly. Then go to your Bluetooth and connect to “DualShock 4”

  Answered 5 years ago by chrrristiaaan

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Q: QuestionDoes it come with the usb cord to charge it, or do I have to buy one separately?

Asked 6 years ago by Nat312.

This question was asked about the related product: DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

• A:Answer You have to buy it separately it’s only the controller

  Answered 6 years ago by Bryan

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Q: QuestionMy question is is this just one controller or is there like four?

Asked 1 year ago by controller.

• A:Answer Just 1 controller

  Answered 1 year ago by WilliamW

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Q: QuestionWhat's the difference between this 2.0 model and the previous version that looked exactly the same?

Asked 7 years ago by Shadow.

• A:Answer The basic differences between the 1.0 and 2.0 models are the color, the light bar on the 2.0 model and better battery life for the 2.0 model.

  Answered 7 years ago by CommunityAnswer

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