“just bought Sony DVD UBP-X700 + Samsung QN65Q70RAFX 4K UHD TV. Your wesbsite under features states "2 HDMI with a 1080p picture. BUT below under Specs it states "Max Video Resolut 2160p. Which is it? 1080 wont get me 4KUHD? Sony site says 4K 60p?”
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I'm a bit confused by your question. You bought a DVD player, or 4K player? To give a precise answer, I would need precise info to go on. Also, are you asking about the player, or the TV? I just bought that player, and 4K is an option to set the picture settings at. Don't forget that you will also need a 4K HDMI cable.
Sorry, there was a problem. Please try again later.Hello, AndyK! We're sorry for the inconvenience this has caused you. Let's try to isolate the issue by performing some troubleshooting steps provided on these links: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/articles/00170973, https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/articles/00199318. If this does not help, please email us at [email protected] with the following details: Name: BestBuy Username: Model Number: Issue: Telephone Number: Sincerely, Romeo Sony Social Support
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