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well boy, this earbuds are sometimes strange. You should put it again in the case, then in your phone "forget the sony earbuds", then pair it again as if they were new and they will work .... sometimes it does it not sure why, but is a litlle awful
Sorry, there was a problem. Please try again later.Hello MeSP, We are sorry to hear about your experience. If the wireless headphones worked with your iPod before the latest firmware, it could be an issue with the iPod. You also mentioned they are work fine with your Android and Chromebook. We suggest connecting different Bluetooth headphones to your iPod to isolate the issue. If you are still having the same issue, you can email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Vincent
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