Questions & Answers

Q: QuestionCan I use these with Apple iPhone?

Asked 5 years ago by N91.

• A:Answer Yes

  Answered 4 years ago by AlexDVerified Purchase

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Q: QuestionDoes it pair bluetooth with the Macbook Pro? I opened bluetooth on the Macbook pro retina 13 inch early 2015 version and this does not signal my headphone at all.

Asked 5 years ago by Buspro1.

Q: QuestionFor Sony WH-1000XM3 headphone, is the silver color one a bit heavier than the black one? Or is it the other way around?

Asked 5 years ago by LJ.

• A:Answer Hi LJ, both should have the same weight. ~Ralph

  Answered 5 years ago by SonyListens

  
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Q: QuestionFor the WH-1000XM3 headphone, is the silver color one a bit heavier than the black one?

Asked 5 years ago by LJ.

• A:Answer Hi, LJ! The approximate weight of the WH-1000XM3 color silver and black is 255g. Jay

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhat is the weight of the WH-10000XM3 headphone compared to that of the Bose QC 35 II, in oz. and in grams? Which one is heavier and by how much?

Asked 5 years ago by LJ.

• A:Answer Hi LJ, Hi LJ, The approx weight is 255g. Regards, David

  Answered 5 years ago by SonyListens

  
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Q: QuestionWHERE CAN I GET A COPY OF THE OWNERS NANUAL FOR THESE HEADPHONES, BECAUSE THE PRINT ON THE MANUAL THAT COMES WITH THEM IS TO SMALL FOR ME TO READ.?????? THANKS JON

Asked 5 years ago by JON.

• A:Answer Here's some information... There's some document links on this Bestbuy product page that may help you.

  I would recommend:

  • 

    Sony - WH-1000XM3 Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Black

    User rating, 4.73 out of 5 stars with 5978 reviews.

    (5,978)

  Answered 5 years ago by JohnnyBGoode

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Q: QuestionDo these work with a Sony 950g tv

Asked 5 years ago by Paparo1.

• A:Answer If it has bluetooth, yes

  Answered 5 years ago by DeanSan24

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Q: QuestionIf i pair my Sony WH-1000Xm3 Headphones to a bluetooth TV will others be able to hear the audio from the tv?

Asked 5 years ago by owl20.

• A:Answer I use a passive Mee hdmi bluetooth hub plugged into a smart Samsung tv. It allows dual bluetooth connections simultaneously. Link one is connected to my Sony wh-1000xm3 and the second is connected to a bose sound bar. You can listen to either channel separately...or both channels at the same time.

  Answered 5 years ago by Jknox61518

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Q: Questionhow many sony wh1000xm3 are in a master carton?

Asked 5 years ago by ziggy.

• A:Answer No

  Answered 5 years ago by MoMo

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Q: QuestionI bought 2 of these Sony WH1000XM3 wireless headphones, one for me and one for my wife. Can I pair and use both sets at the same time from a blue tooth tv?

Asked 5 years ago by owl20.

• A:Answer Not directly from the tv. However BB sells a Mee passive bluetooth hub that plugs into the tv. It supports 2 simultaneous bluetooth connections from one source. Cost about 55 bucks. Works great. I pair one side to my headphones and the other to a Bose sound bar. Wife can sleep i can watch with no sound in the room. Or both at once with different sound levels.

  Answered 5 years ago by Jknox61518

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Q: QuestionHow do I connect and or use the Alexa built in feature? I have Alexa operating in my home. Can I verbally direct the phone call feature to call a number? If so, how? What does the horizontal front to back swipe on the right ear phone do?

Asked 5 years ago by bruce.

• A:Answer Bruce, I have not used Alexa operating for home or to the other features yet, but I do know that you can link the headphone to computer and phone at the same time. I.E. connect to laptop for music, etc and for mobile phone calls (only when someone calls you). Below is a link that will guide you to what you need to do with the headphone. https://www.youtube.com/watch?v=k1OF_Uqb0Ho

  Answered 5 years ago by Greenster8787

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Q: QuestionWhat is the difference between these and ones that say “ international version “ ? Thank you

Asked 5 years ago by Kim.

• A:Answer The International Versions don't have the USA import uplift burden. As long as you don't care about warranty support if you live in the US- you will save that import uplift cost at acquisition.

  Answered 5 years ago by doesntmatterVerified Purchase

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Q: QuestionCan these handle sweaty work outs?

Asked 5 years ago by Gymmy.

• A:Answer I’d recommend AirPod pros

  Answered 5 years ago by Allthekingshorses

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Q: QuestionWill these work well in a recording studio environment?

Asked 5 years ago by SloMovin.

• A:Answer Probably not. The sound is more tuned to the consumer, so it pushes the bass a bit. So they sound great for listening, but mixes would be off due to the sound shaping. Sony's MDR-7506 wired headphones have a much flatter response, which is good for studio work. It looks like Best Buy doesn't have those, but you can find them at many other retailers online.

  Answered 5 years ago by Chezjuan

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Q: Questiondoes it come with a case?

Asked 5 years ago by bud.

• A:Answer Yes, a nice hard case. You have to fold the headphones kind of weird to get them to fit, but they actually have a "template" in the case to show you how.

  Answered 5 years ago by Chezjuan

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Q: QuestionHow is the sound quality for these headphones? And also, is there a transparency mode on these headphones? I’d love to keep them on my ears while I can hear anyone’s conversation.

Asked 5 years ago by Sb1986.

• A:Answer Sound quality on these headphones are great. There is a wide variety of customization options in the companion app, rating from equalizer adjustments, to adjusting the ambient sound. As someone who has owned a variety of headphones over the years, I can definitely say that the sound quality of these are fantastic. You can adjust how much sound comes through the mic and into the headphones through the app or through the button on the headphones.

  Answered 5 years ago by Audiophile1116

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Q: QuestionDoes this model come with Alexa assistant integrated?

Asked 5 years ago by cvgroovy.

• A:Answer Yes

  Answered 5 years ago by RandyVerified Purchase

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Q: QuestionWill they pair with the Iphone 11Pro Max?

Asked 5 years ago by Ron.

• A:Answer Yes. I have an iPhone Max Pro and it works fine.

  Answered 5 years ago by Rettae

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Q: QuestionHow to charge Sony 1000xm3 headphones

Asked 5 years ago by Harr.

• A:Answer Hi, Harr! This Sony WH-1000XM3 can be charged by connecting to a booted computer using the supplied USB Type-C cable. The headphones can also be charged by connecting to a wall outlet using the USB Type-C cable (supplied) and a USB AC adapter (sold separately): https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703138.html. -Vincent

  Answered 5 years ago by SonyListens

  
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