“Hi, These aren't loud enough for me. Any ideas on how to increase the volume? Ive maxed out iPhone, the Sony app....might need to return. Thanks.”
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I have recently faced this when I connected it to my Mac Book pro. I maxed out all the volume but it did not sound like that's the loudest it could get. Would be great to get some responses..
Sorry, there was a problem. Please try again later.Hi jenjaneor, We regret to hear that you experiencing low volume when using the headphones. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. Try listening to multiple sources. You can also check the settings of the app that you are using for sound settings and adjustment. Connect the Bluetooth device to the headset once again. Using the noise canceling function of the headphones will also help you hear the music clearly. If still not resolved or you need further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Headphones Model Number: Additional Information regarding your experience with the WH1000XM4. We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, -Ralph
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