“Is there a fix for the audio quality on pc when connected with Bluetooth? The headphones have no problems with an audio cord, but connected on bluetooth stutter alot.”

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• Returned my with that problem and exchanged for a new pair which worked much better!

  Answered by Choosy 3 years ago

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• Hi John, This is not the experience that we want you to have. For optimum performance, make sure that the software version of the headphones is updated (via the Sony Headphones Connect app). You may also refer to the troubleshooting steps on this link to help resolve the issue: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html If still not resolved or you need further assistance, please email the below information to [email protected]. Full Name: Best Buy Username: Telephone Number: Sony Headphones Model Number: Issue: Additional Information regarding your experience with your WH1000XM4. Sincerely, -Ralph Sony Social Support

  Answered by SonyListens 3 years ago

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