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Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

Model:: WH1000XM5/S; |
SKU:: 10563360

User rating, 4.6 out of 5 stars with 6355 reviews.

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Page Showing 41-60 of 136 questions

QuestionCan I change the headphone cushion
Asked 2 months ago by Anonymous.
- Answer Hello there, Thank you for considering Sony products! We appreciate your inquiry regarding the replacement of the cushions on the WH-1000XM5 headphones and are pleased to assist you. Yes, the earpads on the WH-1000XM5 are replaceable to help maintain comfort and sound quality over time. For comprehensive, step-by-step instructions on how to safely remove the existing earpads and install new ones, please refer to our official support guide here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/articles/00282460. Additionally, genuine replacement earpads can be conveniently purchased through authorized distributors such as Encompass, available at this link: https://encompass.com/model/SONWH1000XM5%7CL. Using authentic parts ensures optimal fit and performance of your headphones. Should you require further assistance or have additional questions, please do not hesitate to contact us. Best regards, -Fred
  Answered 2 months ago by SonyListens
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QuestionCan I use them with my laptop?
Asked 2 months ago by Queenie10.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
- Answer Hi Queenie10! Thanks for sending your question. Yes, you can use the Sony WH-1000XM5 headphones with a laptop via Bluetooth or the included 3.5mm cable, with full support for both Windows and macOS. If you'd like to learn more about this product, please visit the link and click on 'Help Guide' for additional information. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/manuals Thanks for considering Sony products! Best regards, Estefany
  Answered 2 months ago by SonyListens
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QuestionIs this a refurbished product?
Asked 6 months ago by Blob.
- Answer No, it is not a refurbished product. Depending on store location and availability though. You may have either the option to buy the product Brand New, or As Is Open-Box for a discounted price.
  Answered 5 months ago by JavierC
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QuestionWill these work with a sony tv and is everything included for easy connection with it?
Asked 6 months ago by Ro.
- Answer If you can use other bluetooth headphones with the tv, these will work just fine. Otherwise they will not work, they are intended for iPhone.
  Answered 4 months ago by N8232
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QuestionWill these work while wearing hearing aids?
Asked 7 months ago by Hearing.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
- Answer If your hearing aids are in-ear monitors, these headphones should work perfectly. They fit over your entire ear. However sound quality might be diminished having to go through your hearing aids.
  Answered 4 months ago by N8232
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Questioncan i get one that is not Bluetooth? at my school Bluetooth is band so i need good headphones with wire. also if so would it be more or less?
Asked 8 months ago by ihaveaquestion.
- Answer The headphones come with a cable that you can connect to your device without needing bluetooth. You can buy these and still use them with this wire that they provide when you buy them.
  Answered 8 months ago by JohannA
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QuestionAre these headphones compatible with I Phone 13?
Asked 9 months ago by Doc.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
- Answer Yes. Compatibility shouldn’t be a problem with Bluetooth. The connection wire may need an adapter.
  Answered 8 months ago by Michelle
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QuestionCan these headphones be connected to a Sony TV
Asked 11 months ago by GandG.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
- Answer These headphones should be able to connect to any device with bluetooth audio. If you have another pair of headphones that has worked with the TV, these will work. Otherwise, probably not. These were intended for use with an iPhone.
  Answered 4 months ago by N8232
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QuestionDo these headphones come with a plug so I can use them with my first-generation iPod, and my phone or these headphones can ONLY be used via Bluetooth?
Asked 1 year ago by Maria.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
- Answer Come with cord and can use bluetooth
  Answered 1 year ago by Jenjen
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QuestionCan you use these with a Yamaha keyboard ?
Asked 1 year ago by aniii.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Smoky Pink
- Answer I don't think that you would be able to connect headphones to a keyboard, or why it would be useful either.
  Answered 8 months ago by JohannA
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QuestionWhat are the current demo songs Best Buy has loaded for the Sony xm5 in store? I forgot to Shazam them and the store is not easy for me to go back to. Thank you!!!
Asked 1 year ago by Rebeldebeldoo.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
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QuestionHow can I purchase extended warranty and for how much?
Asked 1 year ago by Saq.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
- Answer Hi Saq, Thank you for your interest in our Sony WH-1000XM5! It comes with a 1-year limited manufacturer's warranty (for US and Canada only). But you can also purchase an extended warranty by visiting this link: https://sonyprotect.com/protect The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Regards, Sam
  Answered 1 year ago by SonyListens
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QuestionWill this work with my HT A7000 Sound BAR and my new Bravia 8 77in tv?
Asked 1 year ago by Don.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
- Answer yup it works great
  Answered 1 year ago by NChowdhury
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QuestionWill Best Buy price match if headphones were bought 37 days ago and are on sale
Asked 1 year ago by Gina.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
- Answer Yes, the price, the lowest price, was the same with all other stores.
  Answered 1 year ago by DannyC
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QuestionHow are these with condensation compared to the AirPods Max?
Asked 1 year ago by Sb120985.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver
- Answer I prefer the over the Sony ear head phones to the Apple airpods. I like the sound better but most of all they are much more comfortable for long flights. Most of the passengers are now using the over the ear type.
  Answered 1 year ago by PaulS
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QuestionAndroid compatible?
Asked 1 year ago by LoLi.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
- Answer yes, they are compatible with android
  Answered 1 year ago by DevP
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QuestionCan these connect Dolby Atmos/spatial audio via Bluetooth from a TV? Specifically the Insignia F30 fire TV series, without having to purchase the Sony Bluetooth wireless TV audio transmitter?
Asked 1 year ago by Nickyv.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
- Answer Yea it does connect to TV that supports Dolby Atmos. I have mine connected to TV with Dolby Atmos On
  Answered 1 year ago by DevP
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QuestionDo these headphones have a port for a wire like the WH1000xm4 if I want to connect a device that does not have Bluetooth capability?
Asked 1 year ago by jerry.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
- Answer Yes it has an RCA jack and comes with a cord
  Answered 1 year ago by Berky
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QuestionWith the XM4's, I found that the ANC doesn't mask higher frequency sounds, like voices and train wheels squealing - if anything, it makes higher frequencies more perceptible. I've read the specs, but in the real world, do these cancel higher frequencies?
Asked 1 year ago by Elena.
This question was asked about the related product: Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
- Answer for me it does you can hear it but barley noticeable
  Answered 1 year ago by JayC
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QuestionDoes the noise cancellation still work if I connect with the audio cable instead of wirelessly?
Asked 1 year ago by SeventyFour.
- Answer Yes. I’ve used it on airplanes and it will still cancel the noise with the cable.
  Answered 1 year ago by DPSCAT
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